In today’s rapidly evolving digital landscape, businesses are increasingly turning to cloud-based solutions to streamline operations and enhance flexibility. Two prominent technologies, Desktop as a Service (DaaS) and Virtual Desktop Infrastructure (VDI), offer compelling solutions for managing desktop environments remotely. At IronOrbit, our Gartner® Magic Quadrant recognized Managed DaaS solution, stands out as a game-changer for businesses of all sizes, delivering unmatched benefits and efficiency.

What is DaaS and VDI?

– DaaS provides a cloud-hosted virtual desktop environment that is accessible from anywhere and at any time, eliminating the need for on-premises infrastructure.

– VDI, on the other hand, relies on local servers to host virtual desktops, requiring substantial upfront investment in hardware and maintenance.

Benefits of IronOrbit’s DaaS:

• Scalability and Flexibility: IronOrbit DaaS scales effortlessly with business growth, accommodating fluctuating user demands without hardware constraints. Whether you’re adding new employees or expanding operations, our solution adapts to your needs seamlessly.
• Cost Efficiency: By eliminating the need for on-premises servers and extensive IT maintenance, IronOrbit DaaS reduces capital expenditures. Businesses can redirect resources towards innovation and core objectives rather than infrastructure upkeep.
• Enhanced Security: Our DaaS solution incorporates robust security measures, including data encryption, regular backups, and comprehensive access controls. This ensures data integrity and compliance with industry standards such as (GDPR, HIPAA, PCI, NIST-800, and more) safeguarding sensitive information from threats.
• Improved Accessibility: With IronOrbit DaaS, users access their desktops from any device with internet connectivity, promoting remote work capabilities and business continuity. This accessibility fosters productivity and collaboration across geographically dispersed teams.
• Centralized IT Management: IronOrbit’s IOCentral efficiently handles all facets of your environment, including new user creation, ticket management, desktop provisioning, asset tracking, subscription assignment, and beyond.
• 24/7 Support and Reliability: Our dedicated support team provides round-the-clock assistance, ensuring minimal disruptions and optimal performance. IronOrbit guarantees uptime reliability, empowering businesses to focus on growth rather than IT challenges.

Why Choose IronOrbit?

IronOrbit leverages cutting-edge technology and extensive industry expertise to deliver a DaaS solution that meets your business needs.  Whether you’re a small startup or a large enterprise, our tailored approach ensures your desktop environment is secure, scalable, and always accessible for a predictable monthly fee.

Join countless businesses benefiting from IronOrbit’s innovative DaaS solution and embrace the future of digital transformation. Discover how our comprehensive services can elevate your business operations and propel you toward success.

Schedule a consultation with a cloud specialist.

The post Desktop as a Service (DaaS) vs. Virtual Desktop Infrastructure (VDI) first appeared on IronOrbit.

Here are some key things to remember when migrating your Microsoft 365:

Plan Your Migration Strategy

Before you start the migration process, you must have a clear strategy. Your plan will include the following:

• a timeline
• a list of tasks and milestones
• a schedule for testing
• validating the migration

Your strategy should also consider potential risks like downtime, data loss, or compatibility issues. Working with a trusted provider with experience in Microsoft 365 migrations is essential to minimize these risks.

Understand Your Current Environment

Before starting the migration process, you must clearly understand your current environment. Understanding means the Microsoft 365 applications you’re using and any third-party integrations or customizations.

You should also identify any data that may need to be migrated, such as emails, documents, and contacts. This determination will help you determine the best migration approach and identify potential challenges.

Choose the Right Migration Approach

There are several approaches to migrating your Microsoft 365 environment, each with benefits and drawbacks. The most common strategies include the following:

• Cutover migration: This involves migrating all your data and users at once. This approach works best for smaller organizations with basic IT environments.
  Staged migration involves migrating your data and users in stages. Ideal for larger organizations with more complex IT environments.
• Hybrid migration: This involves running your on-premises and cloud environments in parallel. It is a good choice for organizations that want to maintain control over their IT environment.

Base your migration approach on your organization’s specific needs and goals.

Validate Your Migration

Before you go live with your migrated Microsoft 365 environment, check that everything works as expected. This evaluation includes testing your applications, integrations, and customizations, as well as ensuring that your data has been successfully migrated. You should also have the plan to address any issues that may arise during the validation process.

In Conclusion

Choosing the right provider for your Microsoft 365 migration will weigh heavily on the smoothness of the experience and the quality of the result. Finding the right provider is crucial. This decision will impact the smoothness of the experience and the quality of the result. We at IronOrbit offer experienced and comprehensive support for Microsoft 365 migration, ensuring you receive the guidance you need throughout the process and beyond.

When selecting a provider for your migration, there are factors to consider, such as pricing, service level agreements, and customer support. At IronOrbit, we understand the importance of these factors and strive to offer competitive pricing, top-notch service level agreements, and unparalleled customer support.

Don’t let the complexity of Microsoft 365 migration overwhelm you. With proper planning and support, you can ensure a seamless transition to the cloud. Choose the right migration approach, understand your current environment, validate your migration, and most importantly, choose the right provider – IronOrbit.

Contact us today to get started on your migration journey!

The post Avoiding Common Pitfalls in Your Microsoft 365 Migration: Insights from IronOrbit Experts first appeared on IronOrbit.

Moving all or part of your IT infrastructure to the cloud enables companies to benefit from new technologies in various ways. Here are examples of some of them:

Scalability: with cloud computing, companies can quickly scale their computing resources up or down as needed. Increased scalability allows you to quickly and easily take advantage of new technologies without investing in expensive hardware.

Flexibility: use cloud services to run applications and store, or process large amounts of data. Test and experiment with technologies and see how they work in your environment.

Cost-Effectiveness: cloud computing can be more cost-effective than traditional on-premises solutions because you’re not making significant upfront investments in hardware. Pay for only the resources you need.

Speed: set up, configure and start using new workstations in minutes. Speed helps companies prototype new ideas, test new technologies, and get the latest products and services to market more quickly.

Access to Leading-Edge Technologies: many cloud providers offer access to cutting-edge technologies, such as AI, machine learning, and big data analytics, as part of their services. Companies can test out technologies without building and maintaining the infrastructure themselves.

Data Security and Compliance: Companies can leverage IronOrbit’s security and compliance features to keep data secure and comply with regulations.

Company-maintained data centers require personnel and hardware. They’re expensive to set up, operate, and maintain. IronOrbit helps you reduce your physical IT footprint and eliminates the tedious, intensive work of managing servers and data centers. Moving to the cloud eliminates costly IT infrastructure. Less infrastructure means your IT staff is not spending time patching servers, updating software, or doing tedious maintenance. Instead, they can work more strategically with stakeholders on high-value business objectives.

IronOrbit’s pay-as-you-go model provides tremendous agility to your business. You can now deploy technology solutions that were once too expensive or complicated to handle. With IronOrbit, you can scale your environment based on your need without paying extra for what you don’t need. Since IronOrbit builds and maintains its environment, we can offer you a cloud solution that makes the most sense for your situation. The IronOrbit cloud provides the kind of control you’d expect from having on-premises servers. Only your environment is safer, more robust, and more resilient in our cloud environment.

For example, let’s say you operate an accounting firm. When tax season rolls around, traffic to your website surges dramatically. Suddenly, you need equipment that can handle the traffic increases. That means you’re paying extra for the power you’ll need for a fraction of the time. The resources to support the site automatically kick in to accommodate the surge if you’re on the cloud. Companies that are quick in adopting cloud computing will have the upper hand in innovation and scaling their business. Those companies that don’t move at least some of their resources to the cloud may have difficulty keeping up and staying competitive.

In Conclusion
Moving to the cloud provides companies of all sizes with a gateway opportunity for growth. Scalability, flexibility, and the speed of cloud computing mobilize companies to create new growth engines and business models. Cloud computing can also enable companies to improve their data security, comply with regulations, and collaborate more effectively with partners and customers. Accessing cutting-edge technologies and services gives companies a competitive edge in the market.

While there are some trade-offs and challenges to consider, the benefits of cloud computing greatly outweigh the costs and risks, providing a solid foundation for growth and success. So, companies should consider moving to the cloud as a part of their long-term growth strategy. Stay competitive and adapt to the ever-changing technology landscape. Contact us for a no-obligation consultation. Start your journey today.

The post How Moving to the Cloud Provides a Gateway Opportunity to Growth first appeared on IronOrbit.

When Microsoft CEO Satya Nadella took the stage in Seattle at the last Ignite Conference, the theme was “Do More with Less.” He talked about the importance of companies remaining agile and resilient. These skills are essential for success moving forward.

There are five challenges that will follow us into 2023. They are the following:

1. Staff Shortages

2. Supply Chain Issues

3. Economic Downturns

4. Energy Crisis

5. Cyber Attacks

1. Staff Shortages

About seven months ago, Microsoft published a study showing that 43% of the workforce is contemplating leaving their jobs in 2023 because they’re simply burned out. The following statistics represent 31,000 people across 31 different countries over two years between February 2020 to February 2022.

• Increase of Weekly Teams Meetings by 252%
• 6 Billion more Emails Sent
• 32% Increase in online Chatting
• Increase in After-Hours Work by 28%

The pandemic lockdown took its toll on all of us in one way or another. Half of every adult reported symptoms of anxiety or depression. For many, the days were full of staying alive and healthy and keeping our family safe. A study by Ernst & Young showed that 54% of workers left previous employment because their supervisors weren’t empathetic to their struggles. These same managers didn’t care about anything that happened in their personal lives. Experts are now attributing much of the Great Resignation as a by-product of this “business-as-usual” mentality.

Many business leaders are listening more closely to what employees want and need from a job with their company. A recent Gallup poll found that 61% of employees wish for a more outstanding work-life balance and a better sense of personal well-being. A recent Harvard Business Journal article found that 40% of US employees would look for another job if ordered to return to the office full-time. Many have quit without having a replacement job waiting.

The Great Compromise

The question of hybrid work has yet to be decided, far from it. As companies determine how they can be most attractive to the best candidates, many are flexible with their work environments. The most popular long-term strategy seems to be a compromise, a variation of the hybrid work model. Either two days at home, three days in the office, or three days at home and two days in the office.

Hewlett-Packard is a good indicator of what the future enterprise office might be. HP is a huge multinational enterprise company with approximately 60,400 employees. The company wants to hire the best candidates and keep them as long as possible. HP did an internal investigation and found that almost two-thirds of all the employees wanted to spend only 20% or less working at the office. Alan May, HP’s Chief People Officer, said, “We know that when team members feel they have a balance, they are more productive and more likely to build a career at HPE.”

People who work at HPE choose when and if they want to come into the office. The setting at the office now reflects smaller spaces designed for close collaboration and socializing. Gone are the large conference-style rooms. People in the office will still sit on a Zoom call or a Microsoft Teams meeting.

2. Supply Chain Issues

Supply chain issues started during the global shutdown that followed in the wake of Covid-19. Putin’s war in Ukraine has made supply chain problems worse. A recent article in HBR asks,“How Exposed Is Your Supply Chain to Climate Risks?”

The article points out how major climate threats confront supply chains everywhere. Companies must take a proactive stance on anticipating weather-related problems and how to respond to them. The article also pointed out that most companies are not prepared to handle the crisis if it should occur. There are no business continuity plans and no alternative sites identified as replacements. Becoming more resilient goes beyond ensuring short-term operational continuity during crises. Supply chain resilience comes down to your ability to work around supply chain disruptions with whatever existing capabilities you have in-house. Work to build protective measures into existing supply chains to better deal with shortages and rising logistical costs. You can also improve your company’s resilience by not counting on commodities with wildly escalating market prices.

Leverage digital technology to solve issues and problems before they happen. You already know supply chain problems will continue into 2023. Machine learning and big data tools can help identify the main problem areas and help source alternatives. Custom cloud services and solutions can accelerate innovation and value across supply chain networks.

Our blog from earlier this year explored how digital manufacturing can be a game changer. Digital manufacturing is the application of cloud computing systems to manufacture services, supply chains, data collection, warehousing, and processes. Digital manufacturing technologies link systems and processes across the production environment to create an integrated approach to manufacturing. This strategy encompasses everything from design and development to producing and servicing the final products. Traditional factories were analog environments where everything was built by hand and have become Smart Factories.

The window of opportunity is open but will only remain for a while. Remember, things move fast, and the stakes couldn’t be higher for manufacturing to get innovation right. Writing about transforming businesses through technology and innovation, Ethan Karp is the President and CEO of a non-profit manufacturing consulting group called Magnet. In his Forbes article, 4 Reasons 2022 Can Be A Game Changer for American Manufacturing, Karp recognizes the opportunity for American manufacturing.

Supply chain disruptions, like a cancerous cell, have significantly contributed to the following two challenges, the economic downturn and the energy crisis

3. Economic Downturns

Supply chain constraints have done their share of stunting economic growth. Supply chain disruptions lead to things that weaken a country’s economy. Things like shortages of critical goods, price inflation, factory closures, and unloaded shipping containers. Economic experts cast gloomy predictions for 2023. The forecast calls for ongoing inflation, higher interest rates, and depressed economic growth. As counterintuitive as it might sound to invest money while the global economy becomes increasingly unpredictable, companies should bolster their position by adopting digital technologies. Embracing digital technology to optimize processes and improve efficiencies on multiple levels enables organizations to be lean, more resilient, and adaptable.

Digital technology solutions can optimize your workflow by significantly improving productivity, streamlining, and advancing processes to benefit your entire team and your customers. Relevant data can be accessed in real-time by those who need it when they need it. The boost in efficiency will save precious while creating a more fluid workflow between departments. Employees perform better and accomplish more in less time.

Take a Clue from Recent History

During the Recession of 2007-2009, the companies that prioritized early cost restrictions, starting with implementing emerging digital technologies, were able to increase profitability and, in some cases, continue growing. Having business-critical data in a cloud computing environment provides a reliable and secure infrastructure. Cloud applications ensure business continuity and increase the ability to pivot.

4. Energy Crisis

Cyclic demands for energy combined with slow supply recovery after the pandemic contributes to an unpredictable global energy situation. As uncertainty and volatility in the energy market continue to mount, Europe faces complete depletion of natural gases by the Spring of 2023. The European energy crisis will restrain industrial production and push Germany deeper into a recession as we move into 2023. Using digital technologies, utility companies can use the enormous amount of data from distributed energy resources in situational intelligence.

Doing More with Less

Digital twins are available to allow utilities to detect current problems and wasteful energy drains, prevent escalations, predict future situations and optimize the flow of electricity. Digital twin models can be used to solve the demand for more electricity with less carbon output and a more affordable cost. Leveraging data, analytics, and software solutions, digital technology can help global energy companies meet the challenge of providing reliable power and strengthening the future of energy.

5. Cyber Attacks

If you travel to Northern California, there’s a roadhouse biker bar called the Alpine Inn, a few miles from Stanford University. Just inside, there is a plaque that reads:

BEGINNING OF THE INTERNET AGE

On August 27, 1976, scientists from SRI International celebrated the successful completion of tests by sending an electronic message from a computer set up at a picnic table behind the Alpine Inn. The message was sent via a radio network to SRI and through a second network, the ARPANET, to Boston. This event marked the beginning of the Internet Age.

None of the scientist present that day had any security concerns about what they were building. They were trying to get the thing to work. What they made would soon become the digital backbone for our modern banking, commerce, infrastructure, health care, energy, and weapons systems. There was no consideration given to the idea that this would become an interconnected system one day.

In her foreboding book, THIS IS HOW THEY TELL ME THE WORLD ENDS, Nicole Perlroth tracked down one of the men at the picnic table on August 27, 1976. His name is Dave Retz, and he shares an ominous foreshadowing of things to come.

Two years before they pulled up to Zott’s (now the Alpine Inn), air-traffic controllers at San Francisco airport started complaining that beams of “unknown origin” were interfering with their radars. As it turned out, SRI’s radio frequencies had infiltrated the airport’s traffic control. But even then, the idea this invention might one day threaten to bring down airplanes, disrupt water supplies, or rig an election hardly fazed the men and women building its basic blocks. Some four decades later, in 2020, San Francisco International Airport officials had just discovered that the same stealth Russian hackers probing our nuclear plants, grid, and states had hijacked an internet portal used by airport travelers and employees.

I asked Retz what, if anything, he would take back. His reply was immediate and unequivocal. “Everything can be intercepted,” he told me. “Everything can be captured. People have no way of verifying the integrity of these systems. We weren’t thinking about this back then. But the fact is,” he added ruefully, “everything is vulnerable.”

Cyber-attacks threaten more than business-critical data. When you consider Frost & Sullivan’s reporting on accelerated growth over the next eight years, you realize the enormity of the challenges ahead. The research firm projects that the earth will have a complex network of 200 billion devices, averaging 20 connected devices for every human being on the planet. As IoT-connected devices become more sophisticated in their capabilities, vulnerabilities to attack will rise too.

Cybercriminals continually poke and prod for vulnerabilities and broader attack surfaces.

In an article for CSO Online, Apurva Venkat writes, “There is a significant shift underway from on-premises to cloud-based services. Crucial elements of many business processes are on the cloud now, easing file sharing and workforce collaboration. We continue to see increasing efforts by adversaries to target cloud-based assets.”

She quotes Nick Lowe, director for Falcon OverWatch [CrowdStrike’s managed threat hunting service that provides deep and continuous human analysis, 24/7, to identify novel attacker tradecraft designed to evade standard security technologies] at CrowdStrike, “So now, more than ever, it’s critical for organizations to deploy that mix of technology-based controls and human-led hunting to be best positioned to combat these evolving cloud threats.”

By next year, Gartner predicts, 60% of enterprises will phase out most of their VPNs for Zero Trust Network Access (ZTNA) which provides secure remote access to business-critical data based on clearly defined access control policies. As we pointed out in an earlier blog, robust and holistic cybersecurity protocols must be considered a cost of doing business. Security is vital at all times, particularly during the economic upheaval.

Conclusion

Just as the critical challenges are interconnected with each other, so are the tools we’ll use to ease some of these challenges. Artificial Intelligence (AI) and other digital technologies continue to impact our business and personal lives, and they will continue to do so. In many cases, we need to be fully aware of how much AI influences what we do at work or what we purchase online. We’ve grown accustomed to having things suggested to us. Ready-to-use technologies are increasingly becoming available to us via the cloud.

Boundaries separating transformational digital technology tools are blurring together. As we move into 2023, AI, the Internet of Things, virtual and augmented reality, and cloud computing will move in tangent. The availability of one will mean the availability of another. All forms of hybrid working environments, business decisions, and automation of routine tasks will continue to converge in ways that will enhance each other. Consider how modern smartphones make many applications available to us from one device.

Investment in technology will position your company for stronger resilience and out-term growth, especially during periods of volatility and uncertainty.

The post 5 Critical Things to Expect in 2023 first appeared on IronOrbit.

On March 22, 2021, Fast Company article, author Alan Tefler shares some of the lessons he learned as a chess master and, later, the CEO of Pegasystems. The lessons he learned while playing chess helped him become a better leader of a multinational company.

Many of the principles involved in developing a chess strategy apply to making business decisions. Chess is an ancient game of unparalleled depth and complexity. As in business and life, advantages come and go with each player’s move. After one move, you might be at a disadvantage. After another move, you may suddenly take the lead and be in a stronger position.

Garry Kasparov, world chess champion and Founder of the United Civil Front, frequently draws parallels between developing chess strategies and making business decisions. Leaders have to make decisions constantly, sometimes armed with little more than a hunch. That’s why experience can be such a prized commodity. Building experience is an ongoing endeavor. The way to improve is to look back and analyze decisions, particularly those that didn’t turn out so well. There’s a tendency to assume if something worked yesterday and is still working today, it will work tomorrow.

In John Moore’s Brand Autopsy Marketing blog, Kasparov is quoted,“There’s a massive amount of uncertainty and almost endless variety in terms of the moves you can make in both chess and business. Think about it: After just three opening moves by a chess player, more than 9 million positions are possible. And that’s when only two players are involved in the game. Now imagine all the possibilities companies face with a whole host of corporations responding to their new strategies, pricing, and products. The unpredictability is almost unimaginable.”

Make Good Use of Your Resources

In a Chess game, each player has 15 pieces. There are eight pawns, two rooks, two knights, two bishops, a queen, and a king. Each piece has its particular strength. The object of the game is to checkmate your opponent’s king. Beginning chess players tend to see their pieces as individual components. They’ll immediately take their first moves to get their most powerful pieces out into the open. As chess players become more experienced, they learn how to use their pieces in combination to create a series of threats to their opponent.

The more you understand chess, the more you realize the interrelation between each piece and the importance of each piece, from the pawn to the king.

It’s the same way in business. An effective leader knows how to get the right person into the right seat. Take the time to get to know the strengths and weaknesses of each member of your team. Take steps to ensure they realize the expectation and what they can do to help. The more effective teams learn how to help each other by working together and helping to cover any blind spots.

Reexamine Your Reasoning and Learn from Mistakes

Making mistakes is an essential part of learning. It is a vital step to becoming a success at anything.

Playing chess can better acquaint you with your nature. For example, you learn how persistent you are. Are you aggressive or defensive? How determined are you to overcome obstacles to achieve a larger objective?

Kasparov said in an interview, “Your nature is your nature. So whether you play chess, run a business, or deal with family affairs, you should understand that when you face challenges, your reactions will come from your nature. That’s why you have to work it out. You have to do regular research on your strengths and weaknesses. You have to be open-minded and relentless with yourself. I learned these things from playing chess.”

This process of self-discovery can be productive in self-realization, which is essential to becoming a leader. Personal strengths and weaknesses must be recognized and acknowledged before improving leadership skills.

Take time to reexamine the decisions made in the past and the ones made today. Pausing to reflect is essential for processing information retaining lessons learned.

Never Underestimate Your Opponent

Look at the world through your opponent’s eyes to better understand their perspective. Apply this practice to see your brand through the lens of your customers. Working to see the brand through customers’ lens can also help better understand the competition.

When playing against another chess player or a business competitor, don’t let amateur moves lull you into complacency. Doing so will only take attention away from considering the whole board – especially the other side.

In business, this underestimation happens most often with startups. McDonald’s didn’t think that Burger King could take away market share initially, nor was Coca-Cola concerned about Pepsi when it first appeared on the market. Ignoring the up-and-coming because they lack resources, processes, or leadership can be a fatal strategic error.

Keep a Psychological Edge

Yury Markushin, in an article for thechessworld.com, tackles the topic of deploying psychology in a game that’s all about strategy. In it, it quotes 27-year world champion chess player Dr. Emanual Lasker who famously wrote, “It’s the players who fight over the board, not the wooden pieces.”

Your psychological edge isn’t just about your psychological health and strength – although that’s important, it’s also about knowing the psychological makeup of your opponent.

In the book Chess for Tigers, the author, Simon Webb, says, “before a World Championship Match, each player may spend months making an in-depth study of his opponent’s game. The study looks for weaknesses in opening strategies, identifying the types of positions in which he is at home or ill-at-ease, assessing the tendency to over-optimism or pessimism, and so on.”

If you’re going to prevail over business competitors, you must spend the time, energy, and resources to understand not only what they are doing but WHY.

This research into the psychological disposition of your opponent will help you have the upper hand when you match wits with them, vying for dominance in the market.

Be Comfortable in Enemy Territory

In a Harvard Business Review article titled “Strategic Intensity,” writer Diane Coutu says, “If you can convince your enemy that you’re comfortable on their ground, then you can often trick them into moving into your territory.”

In many business settings, your opponent will be playing their “own game.” In some ways, it may look like their game isn’t going to affect your business – that is, until it does. Playing on their turf with confidence (even taking the battle to them) forces them to change their strategy. No longer are they alone on the field of battle, but now they must adapt their formerly unchallenged trajectory to your presence on their side of the chessboard.

Eventually, this dynamic can create a shift that forces opponents to play where they are uncomfortable.

Garry Kasparov, left, is contemplating his next move against Deep Blue, IBM’s chess-playing computer Sunday, May 4, 1997, in New York, during game two of their six-game rematch. (AP Photo/Adam Nadel)

Get a Worthy Adversary

Leadership will probably never rise to its potential if the adversary isn’t big enough, smart enough, and cunning enough. Kasparov reminds us that “Great champions need great enemies.” After all, what is a victory over a lesser prepared, ill-equipped, underfunded company? This same principle applies to the efforts required to overcome significant challenges. “What doesn’t kill you makes you stronger.”

In that same 2005 HBR interview, Kasparov eradicates the sentimental idea of chess when he says, “There is nothing cute or charming about chess; it is a violent sport, and when you confront opponents, you set out to crush his ego. Over the years, the world chess masters I have competed with share my belief that chess is a battleground on which the enemy has to be vanquished. This is what it means to be a chess player, and I cannot imagine that it is very different from what it takes to be a top-ranked CEO.”

MMA fighter Donald Cerrone echoes Kasparov’s call for engaging worthy opponents when he said, “If you want to be the best, you’ve got to beat the best.”

Who you choose to be your competition will either make you better or allow you to be weak.

Rely on Intuition

Sometimes problems can be complex and have a multitude of possible outcomes. At a high level of complexity and possibilities, relying on logic fails. Learn to trust your imagination and feelings.  But relying on intuition is more than simply acting on a “gut instinct” at the moment.

Chess masters know that intuition develops over time. A chess master develops intuition through playing thousands of games. There’s almost a sixth sense about how the opponent will move and how the game will develop.

In business, instinct should not be a “shot in the dark.” Instead, relying on business instincts is to trust the accumulated years of lessons learned from successes and failures. So, sometimes, using intuition to guide strategy is the best option, even though there’s no convincing reason why one move is better than another.

Plan an Approach in Stages

There are 3 phases of developing a chess game. These are the opening moves, the mid-game, and the endgame. In the opening chess game, pawns may be moved out one or two squares (only when a pawn moves for the first time).

Don’t push your pawns too far out on the open chessboard too early in the game. All moves in chess are essential, and so is their timing.

Making solid moves is especially true during the early part of the game. Don’t waste opening moves by getting several pawns out onto the board or picking off your opponent’s pawns. Key the overall objective, which is to checkmate your opponent’s king, in mind.

In business, like in life, you rarely “get a second chance to make a first impression.” It is critical to carefully consider the opening moves of an expansion, a product launch, or rolling out an initiative.

Move at least one knight and bishop out onto the board early.

The business parallel here is clear. Be cautious with the pieces of your business that are less strong (the pawns) or need more development. Be bolder with those parts that are more powerful, flexible, and agile – knights and bishops. Calibrate the timing of the overall strategy with a mix of caution and forward-leaning action.

There are many parallels between developing a Chess strategy and a business strategy. Setting up your defense is key to winning. Many failed business ventures can trace their demise back to attacking before establishing a defensive groundwork. Protect your intellectual property, ensure your patents are in place, and put best-practice protocols around your IT systems.

Move the Queen off the Backline

The Queen can be the most effective weapon in your arsenal. Since it is the most powerful piece, use it with caution and careful calculation.

People and initiatives are valuable because of their potential impact on business success. Set them up for success by supporting them properly and supplying whatever tools they might need. Utilize these resources so they can be effective.

Castle Early in the game

Castling is a move frequently used to help protect the king and bring the rook (castle) into a position near the center of the board where it can be more helpful. In business, look for win-win moves like castling that help you get closer to your business objectives in more ways than one.

Attack in the Middle Game

Setting up your defense is key to winning. Many failed business ventures can trace their demise back to attacking before establishing a defensive groundwork. Protect your intellectual property, make sure your patents are in place, and put best-practice protocols around your IT systems to ensure that cybercrime – like ransomware – doesn’t derail you in the middle of your attack strategy.

Use your pieces in combination to protect each other and capture control of the center of the board. Like many other endeavors, business is a team sport. Choreograph the moving parts carefully, utilizing each individual’s strengths and protecting them (and the company) from blindspots and vulnerabilities.

Think Three Moves Ahead

Always think before you move. Don’t jump at the first thing that looks good. Envision the consequences in your mind before making a move. Consider all possibilities. First, consider moves to capture your opponent’s piece or threaten your king. Continually ask, “What was my opponent’s next move? What is his plan?” Do the moves under consideration leave pieces unprotected or fully supported?”

See the whole board – your staff, your customers, your family, your competitors, the market – and take a beat to consider the impact of the move you are considering upon all those spheres. The advantage you have in business that the chess master doesn’t is that you can call in trusted advisors to help you see the forest for the trees and make the best move.

Don’t Take Your Finger Off the Piece Until You’re Certain

The touch-move rule in chess requires you to move a piece if you touch it during your move. It also states that if you don’t take your finger off the piece, you have moved, you can move it to a different spot. Once you let go of the piece, your move is complete.

Some business leaders feel committed to a move when they mention it to their senior leadership. Their egos won’t consider a different move with the same piece of business mid-stream. They “take their finger off the piece” too quickly, cementing their action in the game.

When considering a move in business, sometimes you have to adjust based on new information. By keeping your options open until the decision is finalized (instead of stubbornly insisting on your move), you gain the trust of your employees and senior staff.

In Conclusion:

Maybe more than any game in history, chess has captured the imagination of strategists – from kings and emperors to the guy hustling speed chess games in a local park. The good news is that the leadership and strategy lessons embedded in chess aren’t a secret. They are easily accessible and applicable to many business scenarios. All you have to do is apply them.

Until next time – protect your king.

The post Principles in Chess Strategy CEOs can Apply to Business first appeared on IronOrbit.

2022 will continue to see the digitization and virtualization of society and business. The need for sustainability, increasing data volumes, and computer network speeds will drive digital transformation as companies move from a survival strategy to one of thriving.

As promised by Moore’s Law several decades ago, technology advancements continue to accelerate, but the speed at which these accelerations are occurring far outpaced earlier projections. The World Economic Forum’s Future of Jobs report says, “Developments in previously disjointed fields such as artificial intelligence and machine learning, robotics, nanotechnology, 3D printing, and genetics and biotechnology are all building on and amplifying one another. More than a third of the desired core skill sets of most occupations will be comprised of skills that at not yet considered crucial to the job today.”

When you think about what technologies might be game-changing for your company in 2022, you aren’t thinking about nanotechnology, quantum computing, or neural interfaces. As much as the tech giants may want to forecast a utopian future based on these technologies, what your company needs right now is technologies that will help you get more done with less, work from anywhere, and support your organizational objectives.

Let’s dive into some “right now” technologies that can be disruptive in a good way to your workflow and organization as a whole in 2022.

Digitization and Virtual Environments

The trend toward leveraging big data and the digitization of workflow within organizations makes virtual work environments possible. During the pandemic, everybody scrambled to set up home offices. The organizations that already had a virtual IT infrastructure had a much smoother transition. Employees just had to grab their computers from the office and take them home. Others had to work through it and make adjustments along the way. Most of those that didn’t transition went out of business.

It’s interesting to note that many business leaders are still grappling with the employee question of when (or if) they’ll be returning to an office environment. Sharyn Leaver writing for Forrester, predicts only 10% of companies will remain fully remote. Of the 60% planning to shift to some sort of hybrid model, one-third of those firms will fail in their first attempt at anywhere work.

New technologies are emerging in every area. Cloud computing continues to be at the forefront of every discussion because it is foundational to everything else. All IT services, applications, and cybersecurity protocols are delivered through the cloud.

Last October, at Gartner’s IT Symposium in Stamford, Connecticut, analysts reported that enterprises must move away from “lift and shift” migration and toward Cloud-Native Platforms (CNPs). The power of cloud computing provides scalable and elastic IT-related capabilities “as a service” to technology creators using internet technologies, delivering fast time to value and reduced costs.  For this reason, Gartner predicts CNPs will serve as the foundation for more than 85% of new digital initiatives by 2025, up from less than 40% in 2021.

Aamer Baig writes in an article for McKinsey, “Most companies we know are well into their cloud journeys and understand notionally that the cloud offers a big opportunity. But many are struggling to capture the full value cloud offers. As in the adoption of any new technology, of course, hiccups are inevitable. But the fundamental issue is that companies are looking at the cloud as a source of IT productivity improvements rather than as a source of transformative value—which is more than $1 trillion, by our calculations.

Improvements in productivity and efficiency gains through cloud-migration programs can generate significant cost savings, but they essentially represent better ways of doing what IT already does. CIOs have a crucial role in getting the business to focus on the far bigger prize: the new businesses, innovative practices, and new sources of revenue that cloud either enables or accelerates.

One pharma company built its GxP-compliant IT environment on the cloud and uses an ecosystem of cloud services that connect with manufacturing instruments, robotics, and other systems. It has been using a combination of scaling, instance management, storage, workload processing, and data-warehousing services to accelerate vaccine development.

A large agriculture company put into the cloud the vast amounts of data it had accumulated on improving equipment maintenance and used advanced analytics to generate insights that became the basis for a new business offering to growers.

CIOs need to master cloud economics and target business areas that can benefit from the cloud’s advantages of speed, flexibility, and scale. As importantly, they need to consider how to make the large-scale changes to IT’s operating model that are needed to build the capabilities to generate new value. Fewer than 10 percent of technology leaders, however, say they are most focused on hiring cloud talent, placing it at the bottom of hiring priorities. That’s a red flag, especially considering that almost 50 percent of CIOs plan to migrate more than three-quarters of all workloads to the cloud in the next two years.”

The term artificial intelligence was coined by Dartmouth math professor John McCarthy in 1955.

AI will continue to improve and become ubiquitous in the year 2022. Even the most rudimentary of businesses are utilizing AI devices connected to nearly everything and using AI in:

• Voice Assistants
• Smart TVs
• Smart Whiteboards
• Language Translation
• Mobile Devices
• Robotic Process Automation

Companies using AI devices accumulate tremendous amounts of customer data. This well of information just then needs to be categorized and analyzed for pro-growth decisions based on real-time data. 2022 will see a dramatic jump in the utilization of AI due to the higher speeds available through the widespread adoption of the 5G network.

Before rushing out to buy the latest and greatest in AI technology, it’s a good idea to do some research or delegate an IT innovation team to do some preliminary homework. Become familiar with the capabilities of the technology and ensure it aligns with the mid-range and long-term strategy of your organization.

In a Harvard Business Review (HBR) article first published in 2018, Thomas Davenport and Rajeev Ronanki wrote about the importance of understanding which technologies perform what types of tasks, and the strengths and limitations of each. They write, “we encountered several organizations that wasted time and money pursuing the wrong technology for the job at hand.”

Since many organizations, even large enterprise companies, can lack the necessary in-house expertise to evaluate new and emerging technologies, it’s necessary for business leaders to work closely with IT to identify the right consultants to advise on high-priority projects.

Davenpot and Ronanki found that nearly a majority of cognitive technology projects had to do with robotics and automation. Business leaders have two schools of thought when it comes to automation. Some see automation as a way to eliminate full-time employees while others see it as a way to automate menial tasks in order to make better use of its people.  Amazon for instance has been looking at ways for its people to devote more time to building new products. The Hands Off the Wheel program began in the retail management division to develop ways for machine learning to handle repetitive mundane work such as keeping its gigantic warehouses stocked with products to sell.

When companies make it clear that they are using AI to help people rather than replace them, they significantly outperform companies that don’t set that objective (HBR).

Alex Kantrowitz, author of ALWAYS DAY ONE: HOW THE TECH TITANS PLAN TO STAY ON TOP FOREVER (Portfolio, 2020), writes in an article for Harvard Business Review, that Amazon’s transition to Hands Off the Wheel took years to roll out and a great deal of training. “The retail-division employees were despondent at first, recognizing that their jobs were transforming. Yet in time, many saw the logic. ‘When we heard that ordering was going to be automated by algorithms, its like, ‘OK, what’s happening to my job?’”

According to Kantrowitz, Amazon didn’t implement this program to reduce headcount but rather free up personnel to invent and oversee new product development.  Kantrowitz makes an essential point: “Had Amazon eliminated those jobs, it would have made its flagship business more profitable but would have missed the next new business opportunity.

Amazon has about 350,000 mobile drive unit robots working alongside hundreds of thousands of humans employed at fulfillment centers.

Entrepreneurship and seizing opportunities through leverage are at the heart of Amazon’s raison d’être. At no other time in history has it been as easy, fast, and inexpensive to start a new business. Amazon’s view is that it is a facilitator of entrepreneurship, providing the investment, platform, and resources to help build new businesses.

Amazon first opened its online shelves to small businesses in 2000. In 2018, the company created an internal Small Business Empowerment team. In a press announcement, CEO Dave Clark said, “We made the decision to open our store’s virtual shelves to third-party sellers. At the time, big-box retailers had been pushing small businesses out of the retail market. We bet that bringing selling partners into our store would not only be a win for customers who want vast product selection, low prices, and fast delivery, but it would also be a win for small businesses wanting to reach more customers, increase revenue and profits, and create good jobs.”

The number of US sellers who surpassed $1 million in sales grew another 15%. Kantrowitz concludes, “If Amazon is any indication, businesses that reassign employees after automating their work will thrive.”

A recent Forrester study shows that technology leaders will focus on human-centered technology transformations. Indicating that less than 15% of firms nominated digital transformation as a priority in 2022, the report suggests leading firms will use emerging technology to unlock the creativity of their employees and drive innovation that focuses on outcomes, not just financial results.

Subscription-Based Technologies

The trend of “______ as a Service” technologies has exploded in the past few years. 2022 will see more of this trend – for several good reasons.

Subscription-based business technologies:

• don’t force you to buy more than you are using
• are cost-effective
• are easily scalable up or down
• are flexible to match market fluctuations
• can be deployed easily and quickly

Maybe the best part about subscription-based technologies is the zero-coding needed to utilize them. You don’t have to have an in-house IT team. These technologies come pre-built and can integrate easily with other technologies in use within your business. In addition, because the technologies are virtual (in a cloud environment), your business has less exposure to cyber risk and a higher level of business continuity readiness.

Compliance Technologies

The more data that a company creates and gathers from the public, the greater their social responsibility becomes for the protection and use of that data. Whether your company needs to have transparency, governance, and accountability regarding data to protect your brand or you have legislative and industry-standard compliance mandates to adhere to, the technologies revolving around compliance are here to stay and will be growing throughout 2022. These new compliance technologies will help streamline your compliance efforts, minimizing the effort and money expended on compliance concerns.

Employee Wellness and Retention Technologies

The pandemic has brought a wave of resignations and shuffling of employees from one company to another. Business leaders are looking to technology to make employment at their organization more attractive to prospective – and current – employees. This desire to improve working conditions for employee retention has resulted in the utilization of many technologies. These advancements range from wearables that help employees monitor wellness for a work/life balance to new features built into ergonomic forms that reduce stress and improve employees’ workday in repetitive motion tasks.

Other considerations regarding employee wellness and retention technologies are tech that improves communication and collaboration on tasks and incorporates that “water cooler” chat function lost in the social distancing and work-from-home exodus of 2020.

By using tech to reincorporate that human connection into the virtual workplace, companies are helping to give their employees more of a sense of camaraderie and belonging – rather than isolation.

In Conclusion:

Your business, like many others, is reliant upon technology to maintain your competitive edge. It’s important to know what technologies other companies are leveraging – both within your industry and the broader marketplace. But knowing that other companies are having success with or planning on implementing game-changing tech within their organizations isn’t enough. Companies that take decisive action will face the fast-paced challenges of the next few years much better than those that are more cautious. Combine strategic planning with bold decision-making as you prioritize your technology objectives for the next 12 months. You must have a trusted IT partner to vet those technologies and advise you about their potential ROI within your particular business.

2022 is shaping up to be a year of both promise and uncertainty, but one thing is sure: companies that build a platform to embrace new tech within their workflow will have an advantage out of the starting gate.

The post 2022 Tech Trends to Increase Business Growth & Resilience first appeared on IronOrbit.

BECOMING DIGITAL IS BUILT ON AN OPERATIONAL BACKBONE

Since the operational backbone is the foundation for everything else that will be developed, built, and offered to your customers, it’s important to get it right from the design stage. That’s why regrouping with your people and process is so fundamental to the process. DESIGNED FOR DIGITAL points out that although companies have been engaged, in one way or another, with digitization (remember: digitizing does not equal digital) transformation since the late 1990s, the majority of them did not have operational backbones to support their digital transformation.

The story of Intel’s dramatic digital transformation presents a good example of starting with the business needs in mind. Use the collective input of the organization to determine where exactly the business is headed. Talk to the people in the company. Talk to your customers. Strive to get an accurate big picture of your company based on facts, insight, and impressions from your customers.

Shesha Krishnapura’s, a chief technology officer at Intel, wrote an article THE ANATOMY OF INTEL’S DIGITAL TRANSFORMATION, where he explains how lines of communication between Intel’s many business units helped shape the new operating business model.

“When we look at new technologies, we investigate what it will take to transition from legacy approaches to the new ones. We look at our affordability targets and determine which one gives us the highest return on investment. One area of technology that is crucial to Intel’s digital transformation is a hybrid cloud. It is the next step in a natural evolution that started with everyone having their workstation and locally stored data. Eventually, virtual clients came along, with applications and data stored centrally (but on-premises). Now hyper-scale computing, or high-performance computing, is the trend, where a lot of computational jobs can be done in a very short amount of time using a significant amount of fungible computing capacity. But on-premises capacity can reach a saturated utilization, and enterprises need burst capacity. The ability to seamlessly move workloads between private and public clouds—i.e., a hybrid cloud—is the answer.”

An operational backbone is a coherent set of enterprise systems, data, and processes supporting a company’s core operations.

Although an operational backbone is a digital building block for becoming a digital company, it is not something that is etched in stone. Far from it. Because a business changes, an operational backbone is never complete. Technology changes, and you may discover through analyzing customer data, that their needs have changed. So your operational backbone has to be designed in such a way that it continuously evolves to meet the situation as it evolves. All the components that make up your operational backbone have to be agile and flexible as well. If any aspect of it has limitations or rigid parameters, it’s going to gum up the works. Like clogging up an artery, it could cause paralysis or worse.

Invest in an Operational Backbone and a Digital Platform to Secure Efficiency & Revenue Growth

Having done the work to assemble an operational backbone, you’ll have set in motion the ways and means to create a digital platform. Properly designed, this platform will enable quick and easy access to data, configure, and reconfigure business processes, and technology components to generate and enhance digital offerings. At the base of this platform is a repository of cloud services. Depending on the specific demands and needs of your company, this might be a public, private, or hybrid cloud environment. Whatever the architecture happens to be, make sure it is flexible enough to adapt as you need the rest of the platform to adapt.

Let’s take a moment to discuss the cloud service component. Cloud services provide the foundation. It is the basis for everything else that follows. Trevor Clohessy, Thomas Acton, and Lorraine Morgan’s 2017 paper THE IMPACT OF CLOUD-BASED DIGITAL TRANSFORMATION ON ICT SERVICE PROVIDERS’ STRATEGIES found that cloud-based digital transformation positively impacted the realization of strategic objectives such as agility and competitive positioning.

DESIGNED FOR DIGITAL (MIT Press) describes a digital platform as 3 repositories built on a base of cloud technologies. The book states that cloud services are “fairly standard across all vendors.” While that statement is true, it’s important to know that not all cloud designs are equal just as not all strategies are equal. The best ones take in the big picture of where the company is at present and where it wants to be in 5 years….in 10 years. In the context of cloud computing, a strategy can be defined as a “set of decisions required to create and deploy a network-based, information service delivery strategy that results in both cost savings and organizational agility.

The Competitive Imperative of Digital Transformation

In a 2018 Forbes article titled “Cloud Computing Comes of Age as the Foundation for Enterprise Digital Transformation” author David Bartoletti makes the following statement:

“Cloud is no longer a place to get some cheap servers or storage. It’s not even a single place. Cloud computing is now shorthand for how companies turn amazing ideas into winning software — faster. Nearly 60% of North American enterprises now rely on public cloud platforms, five times the percentage that did just five years ago.”

It has been two years since that Forbes article was written. What’s happened since then?

COVID-19

Businesses have to utilize cloud technology to keep pace with competing organizations. Some form of digital transformation has become a “must-have” for companies worldwide. But is a public cloud the right platform for your digital transformation efforts?

Today, privacy/security concerns take center stage and have businesses large and small thinking seriously about a move to private cloud.

Private cloud architecture outpaces public cloud offerings in:

• Migration
• Management
• Support
• Cost
• RTO/RPO
• Contracts
• Availability
• Monitoring
• Performance

So why do companies still choose public cloud services for their digital transformation efforts? Perhaps it is name recognition. Everyone knows about Amazon, Microsoft, and Google.

But let’s face it. Not everyone TRUSTS Amazon, Microsoft, and Google. That’s why CEOs and CIOs lean more heavily toward private cloud companies that provide a higher level of service, customization, and privacy.

There are other considerations when looking at the quality of your cloud environment. To find the summum bonum of cloud services, take a holistic approach that involves the answering several questions. What is the quality of the connection like? How good is the security of its data centers? How responsive is its level of customer service? How much control will you have over your ICT environment, and how adaptable will it be to the shifting needs of your company? These are important questions to consider.

Once company leaders grasp the concept of digital for operational and market flexibility, they begin to envision the unlimited possibilities of digital transformation.

Leading Digital Transformation

Often lost in the digital transformation conversation is the “how” of leadership throughout the process. While this may seem rudimentary, those business leaders that choose not to see digital transformation as a completely new game are often taken by surprise as the entire effort crashes and burns like the Hindenburg.

The leadership mindset of digital transformation.

Listening to the Technology Experts – But Not Too Much

IT specialists are in the business because they love what technology can do. They see the potential within technology to help you become more competitive, efficient, and cost-effective. They will have deep, valuable insight into the “how” of the project. But sometimes, because the focus of your IT department is on IT, the process can get mired in the weeds of the technology, resulting in the people and processes being left behind. It’s the task of the leadership to ensure that the strategy embraces the input of all stakeholders and ensures that the technology solves people and process challenges – not just IT issues.

Holistic Approach

Many CEOs see digital transformation as “something that the CIO and the tech department does.” Nothing could be further from the truth. The IT organization within your company will play a significant role in the deployment of the strategy, but if there isn’t a comprehensive, “all-of-business” approach in the planning stages, the effort will crumble. Why? Because anything less than a holistic approach to digital transformation results in siloed data and unproductive activity. Simply dropping cloud-based applications or infrastructure into the mix without integrating everything around the digital transformation strategy is like trying to run a NASCAR without a steering rack and transmission. Sure, you’ve got lots of power, but you’re not going anywhere fast.

Long-Haul – Iterative Process

If your company is going to be flexible and nimble enough to stay ahead in our current global economy, you’re going to have to embrace the fact that the task of digitization and digital optimization is never complete. New technologies are coming on the market every day. Not all new technologies are good, but if you’re not careful, your competitors will leverage a technology you’ve dismissed and pull the rug out from under you. To avoid this catastrophe, it’s important to view digital transformation as an ongoing activity, just like marketing, sales, and production. As they emerge, new digital technologies will allow you to work smarter, serve your customers better, and meet market challenges head-on.

Communications

With the USA still feeling the “outsourcing” effects of NAFTA, there is a continuous worry in the minds of employees about losing their jobs to cheaper labor and better technology. Part of your work as a CEO has to include boosting morale by assuring your employees that the digital transformation process is about securing their jobs into the future. It’s not about replacing them or eliminating their positions.

Company Culture

The positive potential impact of digital transformation on company culture cannot be understated. Digitization allows for a higher level of transparency, communications, and collaboration. Digital optimization can make everyone’s workday easier.

However, organizational leadership has to communicate and model the benefits, or the new strategy will be misunderstood and may even be resented by the employees.

Digital transformations are slow because it means changing habits and culture. It takes time and a concerted effort. It should be a slow process. People need the time to adjust to new processes and adopt new technologies. The need time to learn how to think and function as a digital business. Begin the journey by creating an operational backbone. Optimize so that you’re doing the same things you’ve always done, but now only better. Then you can build a digital platform. You’ll discover along the way that you will begin to accumulate a portfolio of components. These components will feed innovation and become useful in future digital offerings.

If you want to succeed, accumulate lots of components and apply plenty of imagination in using them to create new value propositions.

As Jeanne Ross points out in her book, componentization is key to becoming a fully digital company able to offer new digital value propositions to customers.  To illustrate the point, she uses the plotline from the LEGO movie.

In the LEGO movie, a noble construction worker sets out to save the world from a tyrant who intends to glue in place all of LEGO world. Emmet, the construction worker, prevails, of course, because he teams up with bad guys who apply their combined creativity to outsmart the bad guys. The Key to their success is the ability to reconfigure LEGO components into whatever machine they need to overcome each obstacle they meet.

In the same way, digital companies build and adapt using whatever components they have. It all comes down to how creative and innovative they can be in assembling those solutions from parts that already exist. The challenge is to keep track of all the components so you can grab the one you need when you need it. That’s why you need a digital platform.

DIGITAL OFFERING BUILT ON A DIGITAL PLATFORM

A good example of how having a digital platform can facilitate responding to a unique situation is the Toyota Hawaii story. Toyota Motors North America responded to a particular challenge in Honolulu —a city full of condos and people but few parking spots. They came up with a digital offering called Hui—a round-trip, station-based car-sharing program that allows customers to reserve a car by the hour, or by the day, through a mobile app that also locks, unlocks, and starts the vehicle.

IN CONCLUSION

Business leaders are looking for ways to get ahead of the situation. Companies are looking at ways of improving what they already do by digitizing their processes.

The messaging around digitizing operations has to be coherent and consistent throughout all layers of the organization.

Why?

Because people don’t like change.

Digitizing, done correctly, creates a company atmosphere of constant and never-ending improvement, and that can be unsettling for some.

Securing an operational backbone this way makes sense and it should be done.

But long-term sustainable success is dependent on developing digital business capabilities where your value proposition provides a new way to solve your customer’s problem.

Make the time now to start learning how to componentize offerings, as Jeanne Ross puts it, and build a digital platform. Designing, building, and using a digital platform requires a whole new way of thinking. Even if you’re an established company, everyone must abandon old habits and, in many ways, adopt the mindset of a start-up. Companies need to get started on their digital journey now because it is going to take a while. If they wait until they have an urgent need to suddenly offer a digital solution, they won’t be able to. It will be too late.

The post Why is Digital Transformation So Important to Sustained Success? (Part 2) first appeared on IronOrbit.

What Are the Most Common Benefits Forward-leaning Businesses Are Trying to Achieve in a Cloud Environment?

Scalability

Companies like yours operate within finite budgetary constraints. As a result, it’s important to have predictable expenditures as the organization grows. The cloud allows for your CIO to forecast precisely what the IT expenditures will be as your business makes forward progress. Alternatively, those organizations that have busy and slower seasons are able to scale up and down with fluctuations in the marketplace and demand for their service/product.

Cost-savings

When looking at the ROI of implementing a cloud-based IT environment to house your data and workflow, the entire lifecycle of your IT assets must come into play. For example, in-house IT assets require purchase, maintenance, management, and replacement. Cloud assets have no upfront purchase cost and are continuously managed, maintained, and updated. The other factor that comes into play is the expected increase in efficiency and productivity from cloud assets. When one compares apples to apples, cloud infrastructure comes out the winner in terms of cost-effectiveness.

Unified IT Environment

Right now, most organizations considering the move to the cloud are using both cloud-based applications and in-house infrastructure. This can lead to speedbumps in internal processes that slow down the workflow to full-on roadblocks that keep you from pursuing your next pro-growth action plan. By moving everything into a cloud environment, the integration of applications and the automation of manual processes are simplified.

Digital Transformation

As we mentioned earlier, mature companies that are trying to match wits with their younger, venture-backed competition realize that they too must view technology as a business enabler. Digital transformation is not something that can be tacked onto a business, but rather, it is how a business views its processes today and its potential tomorrow based on what current and emerging technologies can do. Because of the unlimited power and capacity of the cloud, it is the perfect place to explore and implement digital transformation strategies.

Flexibility

In 1965, Gordon Moore – then CEO and Co-founder of Intel – made the observation that because the number of transistors in a microprocessors seem to double each year, the computing power available doubles each year as well. Moore’s Law (as his observation has been dubbed) has proven true in the rapid pace of technology growth since that day. The cloud allows you the flexibility needed to take advantage of rapid technology changes and expansion almost in real-time. (More on Moore’s Law in our next article, “Hidden Cloud Benefits – What the Marketing Departments of Cloud Technology Companies Forget to Tell You.” (link this to article #2)

Speed of Deployment for New Services/Products

Beating your competitor to market may mean the difference between gaining the majority of market share or eating the crumbs left by the guy who got to market first. In 1802, Humphrey Davy came up with the first electric light, the Electric Arc Lamp, almost 77 years before Thomas Edison invented the incandescent light bulb in 1879. Between Davy and Edison were at least four other recorded inventors that had their version of an electric light source. So why did we all use Edison’s light bulbs until the recent adoption of halogen and LED bulbs? Because Edison was the first to bring a commercially viable bulb to market.

That’s what the cloud does for you.

Need a satellite office set up in Seattle tomorrow? – It can be done. The information connectivity part of it happens in a matter of minutes. Need the infrastructure to support a product roll out by next Thursday? – not a problem. It’s a few keystrokes.

Business Continuity

It’s not a stretch at all to say that if you don’t have geo-redundant cloud backups and cloud-based workflow assets, you don’t really have business continuity. Unfortunately, many companies are reliant upon an in-house server to save the day when things go bad. But storms like Katrina, pandemics like COVID19, and ransomware attacks like WannaCry demonstrate that an in-house server just isn’t up to the task of protecting confidential client information, proprietary data, and critical workflow.

Backup and Disaster Recovery

Closely related to and a key component of a robust Business continuity strategy is Backup and Disaster Recovery. Protecting your data from theft, fire, flood, storms, power outages, and human error is essential, and the cloud is the secure, efficient way to meet that goal. Automatic, verifiable, monitored backups of data into a cloud environment help you meet industry standard and compliance requirements.

If you’ve been considering the cloud for a while now and reading blogs and marketing materials from cloud hosting companies, you’ve likely seen these cloud advantages repeatedly. What is needed is a team of cloud specialists to help you put all the pieces together so your company can begin to benefit from working in a cloud environment. Don’t get left behind, IronOrbit is here to help.

Questions? Want to Learn More?
Give Us a Call at (714) 777-3222

The post The Benefits of the IronOrbit Cloud first appeared on IronOrbit.

Business optimization is the process of making your operations more efficient and cost-effective. Moving to the cloud enables these improvements to happen easily and with great flexibility.

For enterprise organizations, being in the cloud provides them with the ability to scale up their infrastructure quickly, without setting up an additional in-house hardware. It’s not only fast, but it reduces the cost associated with development.

Employees can access files using Smartphones, laptops, and tablets while you reduce operational costs, boost speed, and improve accuracy.

That’s just the beginning. But still, we’re just scratching the surface of what the transformational “supernova” known as the cloud can do for your business.

Moving to the cloud is not a cure-all solution that is going to solve all your optimization and business continuity challenges. Sure, there will be great benefit in simply migrating your IT infrastructure to the cloud, but to fully benefit from this game-changing technology, leaders have to seek out the cloud solution that is optimized for their unique needs. Not all companies are created equal, and neither are clouds.

Cloud Optimization is about delivering business efficiency to your organization. Leaders need to target objectives, look towards future trends, and make predictions as best they can. These insights help IT operations make better cloud decisions and accelerate business innovations that will impact the future of your company. Remember, it’s not just a matter of surviving the years ahead. The goal is to thrive and, ideally, have the ability and wherewithal to shape your own future.

DID SOMEONE SAY, “BUSINESS CONTINUITY?”

It just so happens that being in the right cloud environment also ensures business continuity!

Let’s face it. There are many ways organizations can be disrupted.

There are natural disasters, service outages, security breaches, industry innovations/competition, and now, add lockdowns caused by pandemics to the list.

Without implementing a business continuity strategy as a part of an overall cybersecurity roadmap, any process optimization changes you make can be taken away from you in a second. By being in the cloud (instead of utilizing on-site servers to back up your data and host your applications), the cybersecurity and business continuity elements are already baked into your solution. This assurance of security and reliability gives you the freedom to customize and tweak your internal, IT-supported processes and innovate more effective ways to develop and deliver your products and services.

The decisions you make about your cloud infrastructure can determine the future of your company.

Imagine for a moment that you’re the CEO of one of the top three travel management companies in the USA. You’ve got more than 1,000 employees and twenty-plus locations scattered across the country.

But you’ve got a BIG problem.

The in-house infrastructure you implemented ten years ago is now out of date, operationally overloaded, and in urgent need of hardware, software, and security upgrades.

What to do?

Well, you could invest hundreds of thousands of dollars in new in-house hardware, software, and security solutions, or, you could start looking at the cloud as a potential game-changer for your growing enterprise.

That’s the choice that Darryl Hoover, CTO of Direct Travel, had to make.

He chose to use IronOrbit’s cloud infrastructure to help his organization take the next step in business optimization.

Darryl says, “Our success in the travel industry comes down to our ability to leverage technology and put it to work for our customers. IronOrbit helps us keep that competitive edge.”

Harnessing the Cloud for Business Optimization

5 Things You Need to Know

1. Know the Competition

It’s not a surprise that many companies are already using the cloud to house their data and infrastructure. Gartner, one of the industry’s leading think tanks, shows the numbers behind the massive move to a cloud-first infrastructure across all industries.

In an article titled Cloud Shift Impacts All IT Markets Christy Pettey of Gartner notes that “Gartner’s latest IT spending forecast shows that spending on data center systems is forecast to be $195 billion in 2019, but down to $190 billion through 2022. In contrast, spending on cloud system infrastructure services (IaaS) will grow from $39.5 billion in 2019 to $63 billion through 2021.”

What do all these big-dollar forecasts mean for you?

Your competition is either considering a move to the cloud, or they’re already there.

2. Know the Costs

Cost is always a factor. Doing the math and understanding what cloud infrastructure will mean for your business optimization goals, in conjunction with your budgeting, is critical. Here are some factors related to cloud infrastructure costs.

OPEX vs. CAPEX – Cloud-first business optimization strategies allow you to get away from the life cycle (and break/fix cycle) of in-house IT infrastructure and move the IT budgeting from the CAPEX side of the ledger to the OPEX side.

Scaling Cost with Requirements – Although a company with infinite resources can afford to build IT capacity that they won’t use for 3 to 5 years, your company isn’t likely in that position. Cloud infrastructure allows you to utilize economies of scale and level-up your expenses only when your business process growth requires.

Budgeted Expenditures – Predictability is valuable. The cloud simplifies IT budgeting because all maintenance, updates, security, and upgrades are done by the cloud provider within a stable, monthly fee.

Improved Performance Raises Productivity and Lowers Costs – Improved efficiency and increased productivity have to be considered when it comes to the cost/benefit analysis of cloud infrastructure for business optimization. Profitability arises when employees can easily access their work without spending time on keeping their computers functioning and secure.

3. Know the Process

The unknown is everyone’s primary source of worry. When the IronOrbit team explains the cloud migration process to a business leader, he/she then has the clarity and information needed to make a decision about utilizing a cloud environment to improve business optimization.

This is how an enterprise cloud migration/implementation process works.

Consultation – Getting together with the key stakeholders in the client company to explore their goals for the cloud migration or implementation

Exploration – Digging in and getting a firm grasp on the current IT assets of the client company and the processes that those IT assets support

Collaboration – Working with the in-house IT organization of the client company to determine a roadmap for moving data and IT-supported processes into the cloud

Presentation – Submitting completed migration roadmap to client company leadership for review and approval

Implementation – Moving data and workflow in stages into the cloud in accordance with the roadmap that has been established and working in coordination with the client organization’s IT team

Testing and Quality Assurance – Ensuring that each stage of the migration process has been completed successfully and is achieving the desired/expected results, i.e., optimization of business processes

4. Know the Hurdles

Some companies try to tell you that moving enterprise systems from in-house IT assets to cloud infrastructure is a breeze, but they just aren’t telling you the truth. The fact is that enterprise IT assets are complicated. Moving them into the cloud is a complex procedure. That’s why it’s critical to choose the right team to handle the tough stuff and to help you get over the operational hurdles you must face before a cloud-first strategy results in business optimization.

Hurdle #1 – Buy In

Getting key stakeholders to get on board with a cloud implementation to achieve better business optimization is one of the first hurdles you will face. People like infrastructure that they can see and touch. As a result, there is an innate bias against cloud infrastructure – even if it is better on many levels than buying and maintaining in-house IT assets.

Hurdle #2 – Bandwidth

When your entire data and workflow are securely accessed through an internet connection, it’s critical that your business has reliable bandwidth to handle the traffic and a backup IP.

Hurdle #3 – Training

Optimizing business processes through the utilization of cloud assets is a game-changer. It’s important not to leave your staff in the dark. Each step of the process needs to be communicated from the top down. Talk to the employees that are most impacted by the change. Cloud implementation needs to be framed as a positive for the employees. They need to be trained on new aspects of the process that have been impacted by the cloud implementation.

5. Know the Benefits

Using cloud-based data sets, servers, and desktops, your organization can work to drive real-world business advantages.  Here are just a few examples of them.

We’ve saved the best for last!

As mentioned in an earlier IronOrbit blog, the cloud has tremendous energy. The information travels up and down. Large amounts of digital information move in every direction. You need to learn to go with the knowledge flow if you’re going to thrive. The flow of knowledge stocks on the cloud will better equip you to look ahead, predict trends, and respond in a timely manner to the ever-changing market. Being in the cloud ensures that you are interconnected globally, where ideas and knowledge are exchanged freely.

It’s not just about knowledge flows, though that’s compelling enough. It’s also about being able to take advantage of leading-edge technology as it becomes available.

Consider the March 1, 2019, Deloitte article, CLOUD-BASED SERVICES ARE MAKING IT EASIER FOR COMPANIES TO USE AI. “These streamlined ways of using AI are coming at the right time as organizations recognize the value of investing in AI to improve their competitiveness. Companies without a great deal of AI expertise can still benefit, as user-friendly cloud services continue to improve and proliferate. The message for companies that want to remain competitive is that they need to jump in – and it’s never been easier or more essential to tap into the power of AI.

IN CONCLUSION

Business Optimization is achieved when gaps in process and technology challenges are addressed in relation to the resources available. Today’s business optimization isn’t about a one-time restructuring, but rather an ongoing, dynamic alignment of people, processes, and technology. This kind of strategic agility can only be supported adequately in a cloud infrastructure.  The Harvard Business Review article by Nicholas Bloom and Nicola Pierri, from August, 31, 2018, makes the point clear. “Flexible access to computing resources allows firms to scale-up (or down) rapidly and to experiment with new products and features. The operational agility can be particularly valuable when facing uncertain demand or a fast-evolving competitive environment.”

Another strong case for using cloud technology to optimize business is made earlier in the same article. It reports that cloud computing is an unusual technology that “provides high-powered computing without the overhead costs associated with in-house software and hardware provisions.”

THE BIG PICTURE

Here’s the most important question.

If you’re not going to utilize the cloud for continuous collaboration of processes to meet market demand and stay ahead of the competition, what are you going to do – and how much money are you going to have to spend to make it happen?

The post Harnessing the Power of the Cloud for Business Optimization first appeared on IronOrbit.

Businesses will have to include resiliency planning as they venture forward.

THE SHAPE OF THINGS TO COME: SOME THOUGHTS ABOUT THE NEW – NEW NORMAL

It surprised me. The first time that I heard a news broadcaster use the words “the new normal” in reference to the post COVID time frame made me stop and think. Here was a term first used following the financial crisis of 2008 and it’s aftermath. Until then, I was expecting everything to go back to how we had always known it.

I thought about it. I realized that the newscaster was right. COVID-19 has changed the way we do business – and life – forever. In the midst of the current COVID-19 pandemic, many facets of the way we do business have shifted. Daily, we see our lives become more confined. The uncertainty of it all restricts us in many ways. It is too early to tell what all the permanent business ramifications will be. But there is change in the air. One thing is certain. This situation will expose corporate weaknesses and strengths. How the story unfolds for your business depends largely on how you navigate the waters ahead.

Look at the current impact of the virus on business operations. It’s clear that the shift toward the “new normal” has caused the adoption of certain technologies sooner and faster than ever expected. Here are 6 ways technology trends have changed for better or for worse.

What Has Coronavirus, and Our Reaction to it, Changed in Business Forever?

Online collaboration tools such as Microsoft Teams enables people to connect from home, from the office, or anywhere else.

1.      The way businesses view and handle remote workers has changed.

In this article from MarketWatch, we see some business benefits of allowing employees to work from home, such as taking advantage of a more diverse talent pool and flexibility in labor costs.

A great number of employees now working from home. They’ve been working from home for a prolonged period of time. Many companies will have to make adjustments and accept remote workers. Being able to transition to a home or remote office when problems arise will be the new normal. The bonus: the flexibility allows for a more productive and capable workforce.

Tool and technology that’s ready to go in either environment is a great way to support your team. It encourages autonomy and collaboration among teams. Get the job done, regardless of location. That’s the new normal.

·         Zoom or Microsoft Teams are cloud-hosted communications tools that allow for adhoc web meetings among different groups.

·         Trello is a great way for companies to work together on projects, allowing for integration into other subscription-based business apps like Google drive or Dropbox for sharing.

·         Slack is an attractive alternative to email, allowing single or team-based conversations that are searchable.

Machine learning models may be mislead because of unusual spending habits during a pandemic, but they might play a key role in mitigating the fallout from this pandemic. They’ll definitely minimize the impact of the next.

2.      The way businesses view and use artificial intelligence has changed.

Another trend that has been gaining more traction is the use of artificial intelligence (AI), specifically, machine learning. Being able to mine through the copious amounts of data we have on coronavirus is helping scientists and researchers find answers quicker than ever.

The use-case for machine learning (ML) is not limited to scientific research. Imagine being able to accurately forecast sales data. Or what if you could have a chatbot that could answer customer service inquiries 24/7 from your website?

ML has deep roots in cybersecurity. ML has the ability to analyze network traffic and detect anything seen as malicious. Many of the latest security tools incorporate AI/ML. They are able to learn the current cybersecurity posture of business systems. They can proactively combat malware threats.

The first step for a company is to vet, implement, and accept machine learning. This could be for a specific task or to provide general support to a department. Once this happens, the doors to advance technology swing open. The power of ML to benefit a company become apparent.

Cloud technology has brought stability and flexibility to a world lacking both. Web-based platforms and services continue working without getting overwhelmed by the sudden rise of people going online to do business, work, or play.

3.      Acceptance of the public cloud infrastructure has changed.

With COVID-19 forcing businesses to rely on the cloud, company leaders that were once wary of public cloud infrastructure are now embracing it.

A recent CRN post reports cloud computing have enabled companies to scale business applications. And they’ve been able to do it reliably. Thanks to the minds behind Google, AWS, and Microsoft Azure, rapid scaling has been virtually trouble free.

Microsoft Azure alone has reported a 775% increase in usage of cloud services like Teams, PowerBI, and Windows Virtual Desktop.

Relying on a proven infrastructure is good. Doing it without managing physical server hardware is even better. It is more critical now than ever before.

Businesses that use a cloud infrastructure can scale back without incurring unneeded costs. If they are in a current downswing.

Remote work, SaaS applications, and Cloud Infrastructure are in high gear. The COVID-19 crisis will cause these trends to gain more traction and use. Companies will scale their services and solutions. Those that wing themselves from on-premises infrastructure will have the advantage. They may even elect to downsize physical office buildings. Or not. Having the choice is also an advantage.

The changes to business and technology brought on by COVID-19 are here to stay. There are significant business benefits from this course adjustment. The adoption of cloud-based technologies is one of them.

·         The ability to work from wherever is convenient and productive.

·         The capacity to deliver a solution that is always available – regardless of business demand or outside factors.

·         The freedom for a company to better align with its employees and customer needs.

4.      The competitive edge and viability of companies has changed forever.

People are forced to stay home more. They don’t want to risk exposure. They become reliant on delivery services like Door Dash, PostMate, and InstaGuard to get food and supplies. Streaming services like Netflix and Amazon Prime are bigger than ever.

Who is losing out?

Restaurants by the thousands will struggle to climb out of the COVID-19 trauma. Some won’t make it. The franchise chains will. Cinema theaters across the country are currently closed, and some of them will not reopen. This will have an impact on how movies are exhibited. It will also impact what types of feature films are developed and financed. Fewer studios will be willing to take the risk of financing blockbuster movies. This is especially true of disaster movies. These are the movies that cost hundreds of millions of dollars to make and market.

One night in early April, the Governor of New York summed up the problem, “The simplicity of it is so what makes it so tragic. Because we don’t have a piece of equipment somebody is going to die? How did we get to this place? In this county. We have to buy all our supplies from China? I can’t get protective equipment because China is making it? China is making the ventilators?”

But it’s not just medical supply chains that are being reconsidered. The coronavirus pandemic will also have long term effects on the tech hardware industry.

Parts needed to assemble various hardware and electronic products come from a multitude of sources. Most of them are overseas. A factory that makes television monitors doesn’t necessarily make the screens. The processing chips are made at a different factory. The power supply might be made at yet another factory. It’s all interconnected. If one factory is shut down, it impacts all the others down the line.

The entire system can grind to a halt. Having a supply chain that involves multiple nations like the United States and China will most certainly be re-evaluated. It’s better to have all the needed components of a particular name brand product to build closer to home. This will kill some tech manufacturing firms and enrich others.

The use of AI automation is going to make it more attractive for manufacturing to come back to the USA. That will shorten the length of supply chains while ensuring their security.

Apple’s already indicated that it won’t be able to make a sufficient supply of its Smartphones for the year. That’ll be true of other smartphone makers…some won’t make it. It has already begun.

The is Irony is that a virus that originated in China is ultimately helping China’s economy to bounce back. China has the capacity to manufacture much of the equipment needed in other parts of the world, including our own. Long term, many companies are going to be looking at diversifying their supply chain. They’ll avoid putting all their eggs in one basket.

What ever shape the new normal takes, remote work will definitely remain part of the picture.

5.      Everyone in the company working in and from one building – or any company-owned building – has changed forever.

In an April 20th Fast Company article, several enterprise CEOs and influencers, including Jared Spataro (corporate vice president, Microsoft 365), agree that working from home and increased video conferencing will become the new normal.

Jared Spataro is the Vice-President of Microsoft 365.

Jared Spataro is quoted as saying,“This time will go down as a turning point for the way people work and learn. We have a time machine as China navigates its return back to work—and we’re not seeing usage of Microsoft Teams dip. People are carrying what they learned and experienced from remote work back to their “new normal.” We’re learning so much about sustained remote work during this time.”

Business is not the only place where “from home” situations will continue well after COVID-19 has been conquered. Education is another sector that has changed forever. But what about all those families that don’t have basic access to the Internet at home? School shutdowns requiring students to take online courses widen the socio-education disparity in our society.

Sal Khan, founder of Khan Academy.

Sal Khan, founder and CEO of the educational nonprofit Khan Academy, said, “The need for online access and devices in every home is now so dire that it may finally mobilize society to treat internet connectivity as a must-have rather than a nice-to-have. We’re already seeing governments, school districts, philanthropists, and corporations step up to close the digital divide. If this continues to happen, we could get to a state of nearly universal online access at home.”

Sal Khan’s prediction is already happening in Singapore where universal Internet connectivity is nearly 100%. Universal Internet connectivity in Singapore is part of their Intelligent Nation 2015 and Smart Nation initiative. In August 2018, Ookia’s speed tests determined that Singapore’s broadband speed of 181.47 Mbit/s is the highest in the world.

6.      Our view of reliance on a single revenue stream – as a business and as individuals – has changed forever.

Will Lopez, head of accountant community at HR platform Gusto put it all into perspective when he said,

“This won’t be the end of brick-and-mortar store. Just as it won’t be the end of the digital cinema theater. These are important businesses. They help form the social fabric of our communities. But retail shops and restaurants will change the way they operate. The crisis has reminded people that they need to remain agile. It has reminded us to move with the times. Don’t be stuck with the old way of doing things.”

Where many of these shops have historically relied on foot traffic. These same shops will now develop ways to create alternative streams of revenue. For example, many restaurants will link up with delivery service platforms. They’ll expand their geographic reach. More boutiques will develop an online presence that reaches beyond their local neighborhoods.”

Business leaders are too busy struggling to keep their operations going to wonder what the new normal will be like. We’ve got to get through this first.

IN CONCLUSION

The “new normal” will mean most companies will stall. Many will go out of business. The ones that do survive must continue to optimize the way they operate. They will have to rethink their business models moving forward. Supply chains have been disrupted. For many this experience has been a painful lesson. Companies will respond. They’ll have to. They will strengthen whatever back-up plans they have in place. If there are none. They will have to build them from scratch. This includes expanded work-at-home capabilities for more employees. They’ll have to consider options. Then they must position themselves to take advantage of those options.

New resiliency metrics will be rolled into valuations along with climate-related risks. The whole concept of resiliency will have the same importance as cost and efficiency. Resiliency is no longer a nice to have, but a necessity.

Individuals, communities, businesses, and governments are learning new ways to connect. Business leaders are finding faster, cheaper ways to operate. Conferences and meetings happen on online. Everybody that can has been working from home. These are positive changes. Better management. A more flexible staff.

Can we create a next new normal? One that will be better than what it replaced? Can we become agile enough to move even as the situation moves? Can we learn to address the challenges positively.  These will be a long-term questions for us all.

What innovations will there be to leverage?

What technologies will business leaders use to thrive in the “new normal?”

The post The New Normal – How 2020 Changed Business Forever first appeared on IronOrbit.