Cloud Computing - IronOrbit https://www.ironorbit.com High-Performance Cloud Desktops Tailored to You. Fri, 23 Feb 2024 19:15:16 +0000 en-US hourly 1 https://www.ironorbit.com/wp-content/uploads/2024/01/cropped-IO-Favicon-32x32.png Cloud Computing - IronOrbit https://www.ironorbit.com 32 32 229727427 IronOrbit INFINITY Workspaces: Addressing the Unique IT Needs of AEC Firms https://www.ironorbit.com/ironorbit-infinity-workspaces-addressing-the-unique-it-needs-of-aec-firms/ Tue, 05 Sep 2023 19:26:32 +0000 https://www.ironorbit.com/?p=52765 Architecture, Engineering, and Construction (AEC) firms are in a unique position in the world of business.

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Architecture, Engineering, and Construction (AEC) firms are in a unique position in the world of business. They merge artistic creativity with technical proficiency, and their projects touch millions of lives. As such, the IT needs for these firms are unlike any other. Enter IronOrbit GPU-accelerated INFINITY Workspaces – a platform that directly addresses and resolves these specialized requirements.

 

1. What are IronOrbit INFINITY Workspaces?  
IronOrbit INFINITY Workspaces, for those unfamiliar, is a turn-key Managed Desktop as a service (DaaS) solution designed to facilitate seamless collaboration, ensure data security, and enable scalable IT infrastructure. At its core, it offers a platform that centralizes the myriad of software applications, data sources, and collaboration tools that AEC professionals rely on.

2. Scalable Infrastructure
AEC projects can range from small home renovations to grand-scale infrastructures like airports. Accordingly, IT demand can surge or decline rapidly. IronOrbit offers scalability that ensures firms only pay for the resources they use, allowing them to expand or contract based on project needs. This flexibility is essential to keep costs in check while ensuring that the IT infrastructure can handle the demands of large-scale projects.

3. Seamless Collaboration
Collaboration is a cornerstone for AEC projects. Various professionals – architects, civil engineers, structural engineers, and more – need to share their insights and expertise. With INFINITY Workspaces, real-time collaboration is facilitated, whether team members are in the same office or spread across the globe. The shared workspace offers a cohesive environment where 3D models, blueprints, and documents can be viewed and edited collectively, ensuring everyone is on the same page.

4. Data Security and Compliance
Protecting sensitive data is of paramount importance. INFINITY Workspaces provides state-of-the-art encryption and security protocols, ensuring that project data, client information, and proprietary designs remain confidential. Furthermore, for AEC firms that operate internationally, the platform assures compliance with various regional data protection regulations, alleviating potential legal concerns.

5. Streamlined Software Integration 
AEC professionals use various graphic-intensive applications, from Revit and AutoCAD software to project management applications. INFINITY Workspaces enable integration of these tools, ensuring that users don’t have to hop between different platforms to get their work done. This integration increases efficiency, reduces the potential for errors, and ensures a more cohesive workflow.

6. Remote Accessibility
Modern AEC firms often operate in a decentralized manner. Whether it’s architects who need to visit sites, engineers who are on the move, or consultants from different regions, remote access to the workspace is crucial. IronOrbit ensures that the digital environment is centralized and accessible from any device, anywhere, at any time. This ensures continuity of work, regardless of physical location.

7. IT Maintenance and Support
One of the most significant challenges faced by AEC firms, especially smaller ones, is the need for regular IT maintenance and support. IronOrbit provides 24/7 support, ensuring that any technical issues are swiftly addressed. We partner with your IT teams to manage your infrastructure and day-to-day operations allowing you to focus on the big picture.

8. Environmental Sustainability 
In an era where sustainability is more than just a buzzword, AEC firms are often at the forefront of sustainable design and construction. IronOrbit echoes this sentiment by offering a cloud-based solution. This reduces the carbon footprint associated with maintaining in-house servers and hardware. By choosing Infinity Workspaces, AEC firms can further their commitment to environmental responsibility.

Conclusion:
The AEC industry is in a constant state of evolution, driven by technology, sustainability, and shifting client needs. To stay competitive and effective, firms must ensure their IT solutions are top-notch. IronOrbit INFINITY Workspaces address the unique challenges faced by the AEC sector, offering a solution that is flexible, secure, collaborative, and sustainable. In an industry that builds the future, it’s only fitting that their digital tools are equally futuristic.

Call us now to schedule a free consultation. 714-777-3222

 

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How Digital Technology Helps Deal with Climate Change https://www.ironorbit.com/how-digital-technology-helps-deal-with-climate-change/ Mon, 20 Jun 2022 21:15:08 +0000 https://www.ironorbit.com/?p=47752 "Digitization and climate change are both hot topics."

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Digitization and climate change are both hot topics. The two subjects are also getting used together in the same sentence more frequently. For example, did you know digitization is good for reducing carbon emissions? According to the World Economic Forum, Digital technologies have the potential to reduce global emissions by 15%.

Since the pandemic lockdown, people have been working from home. The workforce has been slow in returning to the corporate office setting. An IFS survey conducted last year reports that almost three-quarters of respondents plan to increase spending on digital transformation. The climate control benefits include a reduction of CO2 emissions due to less commuting and travel to in-person meetings. Technologies like Microsoft Teams have made multi-site team meetings easy and readily available.

Cloud migration is the price of admission to competing in the digital world. 

Moving your IT environment to the cloud reduces the need for additional hardware, but more importantly, to your bottom line and the environment, cloud migration modernizes your operations. While being on the cloud, and using robust cloud-enabled services like IronOrbit’s INFINITY Workspaces, won’t make your business carbon neutral, it is a significant first step on that journey.

DEMATERIALIZATION
How You Can Reduce the Environmental Impact on Doing Business

Hardware casings, cords, adaptors, and other electrical products are called E-waste. E-waste is a growing problem. Significant environmental damage happens because nature cannot absorb these products. E-Waste is a significant contributor to the haphazard disposal of old electronics: they’re inert. All E-Waste products contain hazardous materials of one kind or another. The toxic materials are predominantly lead and mercury.

By switching to IronOrbit’s cloud, you can reduce the amount of hardware because you no longer need to invest in so many on-site computer stations. There’s no need to pay for its maintenance or replace machinery when it becomes obsolete. Instead, you only pay for the exact services you need. Over time, this saves you money. Cloud computing can help your company become sustainable while making it more profitable and productive.

Reducing Needless Travel Reduces Carbon Emissions

INFINITY Workspaces is our brand of DaaS, robust technology that enables employees to work remotely with ease. There are different INFINITY packages to fit specific use cases. Even designers and engineers can access the most demanding modern applications on their mobile devices. INFINITY Workspaces empowers Geographically dispersed teams to do their best work. The technology inspires productivity while eliminating the need for lengthy commutes. It also eliminates the carbon emissions associated with daily commutes.

Adopting a work-from-home environment or even a hybrid workplace is an excellent way to reduce your business’s carbon footprint. You could also save some money in the process.

Shared Data Centers Reduce Greenhouse Gases (GHGs)

On-premises servers and data centers use substantial amounts of energy both for running and cooling. The manufacturing, packaging, and shipping of the hardware and peripheral products also add to GHG emissions. Companies can reduce emissions considerably by moving to a cloud computing environment. Once a company moves to the cloud, they use shared data centers. Like the ones operated by IronOrbit, shared data centers run far more efficiently than individual facilities or on-premises servers. There is no longer a need for personal equipment.

A recent forecast by the International Data Corporation (IDC) reports that cloud computing will prevent the emission of more than one billion metric tons of CO2 between 2021 and 2024. Moving away from legacy software and hardware and towards cloud adoption is a logical next step for companies. Insofar as business continuity and investment in the future, cloud migration is a necessity.

Cloud computing and all the digital benefits of having your IT infrastructure on the cloud are valuable for IT departments. IT departments can work more closely with business leaders to develop new sustainability goals. It is favorable for companies, and of course, it contributes to a healthier environment.

Contact us for a no-obligation proof of concept. We’re here to help.

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2022 Tech Trends to Increase Business Growth & Resilience https://www.ironorbit.com/2022-tech-trends-to-increase-business-growth-resilience/ Mon, 29 Nov 2021 18:22:34 +0000 https://www.ironorbit.com/?p=45858   2022 will continue to see the digitization and virtualization of society and business. The need for sustainability, increasing data

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2022 will continue to see the digitization and virtualization of society and business. The need for sustainability, increasing data volumes, and computer network speeds will drive digital transformation as companies move from a survival strategy to one of thriving.

As promised by Moore’s Law several decades ago, technology advancements continue to accelerate, but the speed at which these accelerations are occurring far outpaced earlier projections. The World Economic Forum’s Future of Jobs report says, “Developments in previously disjointed fields such as artificial intelligence and machine learning, robotics, nanotechnology, 3D printing, and genetics and biotechnology are all building on and amplifying one another. More than a third of the desired core skill sets of most occupations will be comprised of skills that at not yet considered crucial to the job today.”

When you think about what technologies might be game-changing for your company in 2022, you aren’t thinking about nanotechnology, quantum computing, or neural interfaces. As much as the tech giants may want to forecast a utopian future based on these technologies, what your company needs right now is technologies that will help you get more done with less, work from anywhere, and support your organizational objectives.

Let’s dive into some “right now” technologies that can be disruptive in a good way to your workflow and organization as a whole in 2022.

 

Digitization and Virtual Environments

The trend toward leveraging big data and the digitization of workflow within organizations makes virtual work environments possible. During the pandemic, everybody scrambled to set up home offices. The organizations that already had a virtual IT infrastructure had a much smoother transition. Employees just had to grab their computers from the office and take them home. Others had to work through it and make adjustments along the way. Most of those that didn’t transition went out of business.

It’s interesting to note that many business leaders are still grappling with the employee question of when (or if) they’ll be returning to an office environment. Sharyn Leaver writing for Forrester, predicts only 10% of companies will remain fully remote. Of the 60% planning to shift to some sort of hybrid model, one-third of those firms will fail in their first attempt at anywhere work.

New technologies are emerging in every area. Cloud computing continues to be at the forefront of every discussion because it is foundational to everything else. All IT services, applications, and cybersecurity protocols are delivered through the cloud.

Last October, at Gartner’s IT Symposium in Stamford, Connecticut, analysts reported that enterprises must move away from “lift and shift” migration and toward Cloud-Native Platforms (CNPs). The power of cloud computing provides scalable and elastic IT-related capabilities “as a service” to technology creators using internet technologies, delivering fast time to value and reduced costs.  For this reason, Gartner predicts CNPs will serve as the foundation for more than 85% of new digital initiatives by 2025, up from less than 40% in 2021.

 

Aamer Baig writes in an article for McKinsey, “Most companies we know are well into their cloud journeys and understand notionally that the cloud offers a big opportunity. But many are struggling to capture the full value cloud offers. As in the adoption of any new technology, of course, hiccups are inevitable. But the fundamental issue is that companies are looking at the cloud as a source of IT productivity improvements rather than as a source of transformative value—which is more than $1 trillion, by our calculations.

Improvements in productivity and efficiency gains through cloud-migration programs can generate significant cost savings, but they essentially represent better ways of doing what IT already does. CIOs have a crucial role in getting the business to focus on the far bigger prize: the new businesses, innovative practices, and new sources of revenue that cloud either enables or accelerates.

One pharma company built its GxP-compliant IT environment on the cloud and uses an ecosystem of cloud services that connect with manufacturing instruments, robotics, and other systems. It has been using a combination of scaling, instance management, storage, workload processing, and data-warehousing services to accelerate vaccine development.

A large agriculture company put into the cloud the vast amounts of data it had accumulated on improving equipment maintenance and used advanced analytics to generate insights that became the basis for a new business offering to growers.

CIOs need to master cloud economics and target business areas that can benefit from the cloud’s advantages of speed, flexibility, and scale. As importantly, they need to consider how to make the large-scale changes to IT’s operating model that are needed to build the capabilities to generate new value. Fewer than 10 percent of technology leaders, however, say they are most focused on hiring cloud talent, placing it at the bottom of hiring priorities. That’s a red flag, especially considering that almost 50 percent of CIOs plan to migrate more than three-quarters of all workloads to the cloud in the next two years.”

 

The term artificial intelligence was coined by Dartmouth math professor John McCarthy in 1955.

 

AI will continue to improve and become ubiquitous in the year 2022. Even the most rudimentary of businesses are utilizing AI devices connected to nearly everything and using AI in:

  • Voice Assistants
  • Smart TVs
  • Smart Whiteboards
  • Language Translation
  • Mobile Devices
  • Robotic Process Automation

Companies using AI devices accumulate tremendous amounts of customer data. This well of information just then needs to be categorized and analyzed for pro-growth decisions based on real-time data. 2022 will see a dramatic jump in the utilization of AI due to the higher speeds available through the widespread adoption of the 5G network.

Before rushing out to buy the latest and greatest in AI technology, it’s a good idea to do some research or delegate an IT innovation team to do some preliminary homework. Become familiar with the capabilities of the technology and ensure it aligns with the mid-range and long-term strategy of your organization.

In a Harvard Business Review (HBR) article first published in 2018, Thomas Davenport and Rajeev Ronanki wrote about the importance of understanding which technologies perform what types of tasks, and the strengths and limitations of each. They write, “we encountered several organizations that wasted time and money pursuing the wrong technology for the job at hand.”

Since many organizations, even large enterprise companies, can lack the necessary in-house expertise to evaluate new and emerging technologies, it’s necessary for business leaders to work closely with IT to identify the right consultants to advise on high-priority projects.

Davenpot and Ronanki found that nearly a majority of cognitive technology projects had to do with robotics and automation. Business leaders have two schools of thought when it comes to automation. Some see automation as a way to eliminate full-time employees while others see it as a way to automate menial tasks in order to make better use of its people.  Amazon for instance has been looking at ways for its people to devote more time to building new products. The Hands Off the Wheel program began in the retail management division to develop ways for machine learning to handle repetitive mundane work such as keeping its gigantic warehouses stocked with products to sell.

When companies make it clear that they are using AI to help people rather than replace them, they significantly outperform companies that don’t set that objective (HBR).

Alex Kantrowitz, author of ALWAYS DAY ONE: HOW THE TECH TITANS PLAN TO STAY ON TOP FOREVER (Portfolio, 2020), writes in an article for Harvard Business Review, that Amazon’s transition to Hands Off the Wheel took years to roll out and a great deal of training. “The retail-division employees were despondent at first, recognizing that their jobs were transforming. Yet in time, many saw the logic. ‘When we heard that ordering was going to be automated by algorithms, its like, ‘OK, what’s happening to my job?’”

According to Kantrowitz, Amazon didn’t implement this program to reduce headcount but rather free up personnel to invent and oversee new product development.  Kantrowitz makes an essential point: “Had Amazon eliminated those jobs, it would have made its flagship business more profitable but would have missed the next new business opportunity.

Amazon has about 350,000 mobile drive unit robots working alongside hundreds of thousands of humans employed at fulfillment centers.

 

Entrepreneurship and seizing opportunities through leverage are at the heart of Amazon’s raison d’être. At no other time in history has it been as easy, fast, and inexpensive to start a new business. Amazon’s view is that it is a facilitator of entrepreneurship, providing the investment, platform, and resources to help build new businesses.

Amazon first opened its online shelves to small businesses in 2000. In 2018, the company created an internal Small Business Empowerment team. In a press announcement, CEO Dave Clark said, “We made the decision to open our store’s virtual shelves to third-party sellers. At the time, big-box retailers had been pushing small businesses out of the retail market. We bet that bringing selling partners into our store would not only be a win for customers who want vast product selection, low prices, and fast delivery, but it would also be a win for small businesses wanting to reach more customers, increase revenue and profits, and create good jobs.”

The number of US sellers who surpassed $1 million in sales grew another 15%. Kantrowitz concludes, “If Amazon is any indication, businesses that reassign employees after automating their work will thrive.”

A recent Forrester study shows that technology leaders will focus on human-centered technology transformations. Indicating that less than 15% of firms nominated digital transformation as a priority in 2022, the report suggests leading firms will use emerging technology to unlock the creativity of their employees and drive innovation that focuses on outcomes, not just financial results.

Subscription-Based Technologies

The trend of “______ as a Service” technologies has exploded in the past few years. 2022 will see more of this trend – for several good reasons.

Subscription-based business technologies:

  • don’t force you to buy more than you are using
  • are cost-effective
  • are easily scalable up or down
  • are flexible to match market fluctuations
  • can be deployed easily and quickly

Maybe the best part about subscription-based technologies is the zero-coding needed to utilize them. You don’t have to have an in-house IT team. These technologies come pre-built and can integrate easily with other technologies in use within your business. In addition, because the technologies are virtual (in a cloud environment), your business has less exposure to cyber risk and a higher level of business continuity readiness.

Compliance Technologies

The more data that a company creates and gathers from the public, the greater their social responsibility becomes for the protection and use of that data. Whether your company needs to have transparency, governance, and accountability regarding data to protect your brand or you have legislative and industry-standard compliance mandates to adhere to, the technologies revolving around compliance are here to stay and will be growing throughout 2022. These new compliance technologies will help streamline your compliance efforts, minimizing the effort and money expended on compliance concerns.

 

Employee Wellness and Retention Technologies

The pandemic has brought a wave of resignations and shuffling of employees from one company to another. Business leaders are looking to technology to make employment at their organization more attractive to prospective – and current – employees. This desire to improve working conditions for employee retention has resulted in the utilization of many technologies. These advancements range from wearables that help employees monitor wellness for a work/life balance to new features built into ergonomic forms that reduce stress and improve employees’ workday in repetitive motion tasks.

Other considerations regarding employee wellness and retention technologies are tech that improves communication and collaboration on tasks and incorporates that “water cooler” chat function lost in the social distancing and work-from-home exodus of 2020.

By using tech to reincorporate that human connection into the virtual workplace, companies are helping to give their employees more of a sense of camaraderie and belonging – rather than isolation.

 

In Conclusion:

Your business, like many others, is reliant upon technology to maintain your competitive edge. It’s important to know what technologies other companies are leveraging – both within your industry and the broader marketplace. But knowing that other companies are having success with or planning on implementing game-changing tech within their organizations isn’t enough. Companies that take decisive action will face the fast-paced challenges of the next few years much better than those that are more cautious. Combine strategic planning with bold decision-making as you prioritize your technology objectives for the next 12 months. You must have a trusted IT partner to vet those technologies and advise you about their potential ROI within your particular business.

2022 is shaping up to be a year of both promise and uncertainty, but one thing is sure: companies that build a platform to embrace new tech within their workflow will have an advantage out of the starting gate.

 

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The How & Why of Future-Proofing Your Company https://www.ironorbit.com/the-how-why-of-future-proofing-your-company/ Thu, 11 Nov 2021 07:50:25 +0000 https://www.ironorbit.com/?p=45766   Future-proofing is the process of preparing for anticipated (and unanticipated) business disruptions. It has always been problematic but is

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Future-proofing is the process of preparing for anticipated (and unanticipated) business disruptions. It has always been problematic but is now even more of a challenge.

In this article, we’ll explore the “why” and “how” of future-proofing your business and provide actionable steps to take.

The Future-Proof Challenge of Quickly Evolving Technologies

The rapid acceleration of technology has made future-proofing a business exponentially tricky.

Jimmy Rotella, Sr Solutions Architect at Nvidia, said in a recent episode of “What’s Up AEC?!” that 2020 accelerated a work-from-home movement that was inevitably going to happen in 5 to 10 years.

In an October 2021 Harvard Business Review article, authors Michael Mankins, Eric Garton, and Dan Schwartz write, “technology was already changing the nature of work before Covid-19 took hold. Innovations were redefining the basis of competition in most industries and, consequently, the talent companies need to win over the long term.”

Companies held on by their fingernails for economic survival. The article points out that the businesses that took the lead in the aftermath were the ones who seized the opportunity to remake their organizations and adapt to the new environment.

Disruptors in the Marketplace

Business leaders are worried about what’s going to happen to their companies moving forward. KPMG reports that 74% of CEOs are afraid of some new company disrupting their business model.

knocking down a large portion of their corporate park….managing decline

Eastman Kodak, a 120-year-old company, declared bankruptcy. If business leaders do not manage ongoing innovation, they’ll be presiding over decline and collapse.

Companies look for indicators of possible future disruptions. Things could be going perfectly today, and the next thing you know, someone does it better than you, faster than you, and cheaper. Focus on solving specific problems for your customers. What will the market share be for a product or service in Q4 next year? How about the year after that? Part of this inquiry requires discovering where the weaknesses are in an organization. Spending more time on future-proofing an organization increases your chances of being more proactive instead of putting out fires as they happen.

The Statistics Aren’t on Your Side

Forty thousand companies out of one million will last over ten years. That means that 960,000 go out of business before their first ten years, and only 45 companies out of a million last 100 years.

Why are these figures so grim? What is it that makes preparing a business for future needs such a daunting task? To understand the background of the problem, let’s look at a parenting metaphor.

Parents spend nearly twenty years preparing their children to enter the adult world. In essence, those parents are “future-proofing their children. After all, Mom and Dad don’t know what the world will be like when the children reach adulthood, what kind of people they will encounter, what troubles will come their way, and what dangers they will face. The children will have to be self-sufficient, capable, and adaptable to the inevitable change that will take place during their lifetime.

Your business is no different.

It must be prepped for any eventuality. Every variable is considered.

As we have experienced over the past few years, the future is uncertain. But, with the right preparations, your business can move confidently into the future. The right technologies and strategies can put a forward-leaning company ahead of the competition that hasn’t invested in preparedness.

Let’s explore future-proofing your business, so you can outpace your competition when the next market fluctuation takes them by surprise.

The Connection Between Future-Proofing and Your Company’s Lifecycle
Innovative thought leader and author Tendayi Viki.

Tendayi Viki, an author, and corporate innovation expert gave an insightful keynote address at the 2019 Solita Meeting Point, where he drew direct connections between future-proofing companies and their lifecycle.

Tendayi Viki, an author, and corporate innovation expert, gave an insightful keynote address at the 2019 Solita Meeting Point. He said all business models have a life cycle, and the problem many companies make is taking the life cycle of a business model and making it the same thing as the life cycle of the company. These cannot be the same thing if you want to future-proof an organization because it chains the two life cycles together. Future-proofing should develop a portfolio of business models (not to be confused with a portfolio of products) that balance risk and return.

McKinsey reports that only 6% of executives are satisfied with their company’s innovation.

A Portfolio of different business models. Some are high risk, low reward, while others are low risk and high rewards.

Implementing multiple business models is a strategy to gain a durable advantage and strengthen resiliency against disruptive forces.

Coming up with ideas isn’t so much a problem as shaping those ideas into new value propositions that resonate with customers. Combine those value propositions into sustainably profitable business models. New value propositions require innovation. The objective is to build a portfolio of rising and fall business models to strengthen resiliency.

Reduce uncertainty by experimenting with ideas so that they become sources of revenue.

Innovation Readiness – Embedding Flexibility Into the Future of Your Business

As work and customer transactions continue to grow in a virtual environment, the need to experiment with ideas and business models in the digital realm will grow. Experimentation requires a purposeful engagement between leadership, employees, and technology.

According to the previously mentioned Harvard Business Review article, few business leaders “manage engagement with technology in a coordinated way, so employees become suspicious of it, and the technology underperforms management expectations. That’s a pity because when people and tech work together, everyone benefits.”

The article tells how USAA Insurance uses an integrated approach to developing and deploying AI-enabled tools. The use of next-generation technology frees up people on the claims team to focus on helping customers. “This kind of work is more satisfying for the people and better leverages their capabilities.”

The Future with Your Customers

One aspect of preparedness that makes becoming digital a competitive necessity comes from the customer engagement side.
As Deloitte reports, in nearly every industry across the globe today, customer expectations continue to rise. An explosion of device types and data means that most consumers now expect personalized experiences and increased access to increased amounts of information, when and where they need it. As the number of touchpoints grows, the customer wants “same customer” recognition at every point of interaction. Customer service is more than easy engagement. Today’s customer wants to be necessary each step of the way.

Customers expect products and services tailored to them in personalized, contextual interactions. Customers also wish to read reviews from other customers. The days of siloed IT systems and business functions are behind us, and those who do not realize this will soon be out of business. There is genuine pressure today, much more than a couple of years ago, to digitize operations and become digital companies. There is no time to lose.

Four interrelated forces culminating to unwind old rules of management.

These are the four interrelated trends culminating in unraveling the old management rules and the traditional structure of organizations. (source: McKinsey Reports)

Future-Proofing Your Profitability

A recent McKinsey report found that the top 20 percent of companies earn 95 percent of economic profit. Any organization that isn’t seeking new approaches is on borrowed time. By leveraging current technologies and embracing experimentation, organizations can discover new ways of doing things that are not as fragile and vulnerable to unpredictability.

Companies must define data, business, and infrastructure components and design them for reuse to succeed digitally. Reconsider customer offerings in terms of individual components (see the Lego analogy in Part 2 of Why is Digital Transformation So Important to Sustained Success?). One of the powerful benefits of being digital is the repository of reusable business, data, and infrastructure components.

The “How” of Future-Proofing – Operational Backbone and the Digital Platform

The operational backbone supports core business processes and relates to operational excellence. This set of systems is the cost of entry for doing business digitally into the future. In Designed for Digital, Jeanne Ross explains that companies with an adequate operational backbone are 2.5 times as agile and 44% more innovative than companies without an operational backbone. The digital platform, built on a foundation of cloud services, delivers new sources of revenue, leveraging the capabilities of digital technology to enhance customer engagement and solve customer problems. Digitizing operations is a much easier and shorter journey. Most companies experienced a certain amount of it during the pandemic when they had to, under duress, move to remote work environments. Full-on digital transformation is an ongoing process.

Think of it as a journey. New technologies show up on the horizon so frequently that companies have to adapt and adopt almost on the fly. Operating on legacy systems will make this level of agility impossible. Traditional siloed business environments will also prevent progress. It’s far too slow.

The traditional hierarchy of the corporate organizational chart is mechanical by design. Built on antiquated 18th and 19th Century Industrial Revolution ideas, the focus was uniformity, bureaucracy, and control. These are the antithesis of what companies need to focus on today. Now we need creativity, elasticity, and speed.

Protecting Your Data into the Future

From a technology perspective, companies must build ways to capture and store data because even if they don’t know how to make practical use of this gold mine of information now, they will figure it out shortly. An essential aspect of paradigm-shifting towards a future-proof strategy is realizing how important data will become for the long-term success of your business. Think in terms of components and modular applications. These are things that can repurpose for something else. Tap into the power and multiple benefits of accessible scalability-based technologies. Learning to utilize connecting and scaling data will enable companies to develop new products and digital value propositions.

A Future-Proofed IT Environment

In Four Factors to Help You Future-Proof Your IT Environment, Vivek Agarwal writes, “future-proofing means taking steps so you’re able to flex and expand as needed for as-yet-unknown needs and opportunities.” He goes on to explain how the cloud can make companies more agile in meeting customer needs. Moving away from traditional data centers into scalable cloud infrastructure can make enterprises nimbler and more adaptable.

 

A flower is being moved from one environment to another

“When a flower doesn’t bloom, you fix the environment in which it grows, not the flower.” – Alexander Den Heijer

Your core business – the value you deliver to your customers – is the flower that must be protected and nurtured.

With the evolution of technology and fluctuations in the market, the soil that your core business is in may change.

Future-proofing your business means fortifying the core business to thrive in whatever soil conditions it finds itself.

 

 

 

 

 

 

CONCLUSION

As a technology website, we are writing about technology and how digitization impacts all levels of business and the customer experience. But here’s the thing, technology is only a means to an end. Let’s summarize your next steps in the future-proofing your business.

Take advantage of cloud-based tools and digitizing operations to future-proof your business. They are merely ways to grease the rails of adopting new ways of doing things and liberate the most precious of your resources – people – from tedious manual input tasks.

Build easily scalable systems. Scalability will also impact flexibility so that management can focus on inspiring and revitalizing their teams and organizations.

Shift your team’s focus from reacting to the unexpected to one of possibility thinking. Human creativity and resilience work best in flexible environments that nurture growth, reward their strengths, and help compensate for their weaknesses.

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Scaling Up: 13 Roadblocks to Success https://www.ironorbit.com/scaling-up-13-roadblocks-to-success/ Thu, 21 Oct 2021 19:43:28 +0000 https://www.ironorbit.com/?p=45355 Scaling up is the ability to take on increased workloads in a cost-effective manner and meet the demands of your

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Scaling up is the ability to take on increased workloads in a cost-effective manner and meet the demands of your business without suffering the negative consequences of overreaching.

Scaling up sounds like a fantastic idea. After all, who wouldn’t want to be able to handle more work, delivering more goods and services while leveraging economies of scale for greater profitability?

But the promise of scaling is often like an iceberg. What you see above the water (the work to be done) is nothing compared to the work lurking under the water. These are the challenges faced in scaling a business. Some companies get to a point where it is painful to add another client or bring on more talent. Scaling up seems like piling on more overhead for less reward. Revenue never has a chance to turn into profits.

Here are some barriers many companies may face as they ramp up their operations.

Scaling Up Too Soon

A good question to ask a good business consultant is, Is it too soon to grow the business? Any time before you have all the pieces in place and a strategy to scale is too soon. Is the market is ready to embrace and demand your products or services? Timing is everything. First, to go big into the market is sometimes a good idea, but sometimes not. Companies get eaten alive and never recover.

No Plan to Scale Up

Often the small to mid-size business fails in the efforts to scale for lack of planning. They have an objective and a vague notion of how to get there. Growth-minded companies might partner with that vendor or hire new employees.  But all too often, a structured plan is missing. Having a strategy that guides the requirements, stages, and timeline for scaling is foundational for success. As a result, the timing is off, and the company is missing pieces of the puzzle. Frustration and failure soon follow.

No Understanding of the Difference Between Growth and Scaling

For most successful companies, growth came before scaling up. Taking time to grow allows SOPs to be established and perfected. Taking the time to grow enables hiring key people and building a solid reputation. These things are critical for financial backing to scale. Growth is a time to experiment and approve or discard strategic partners and vendors. Growth helps them understand the management and IT resources required for successful scaling. Multiplying processes and output without a substantial increase in resources is the foundation of scalability. Business leaders need to know if the company is prepared to scale up.

Unnecessary or Untimely Product/Service Additions

As soon as a company begins to have a little bit of success in their efforts to scale, they often become overzealous with their efforts to take over the marketplace.

They may move away from their core business too quickly and begin advertising products and services they are not prepared to deliver. Even if they can make a dollar on those tangential goods and services, they are taking resources away from what is central to their current revenue stream and their ability to scale.

Selecting the Wrong Partners & Vendors

Companies across the planet have learned the wrong partners or vendors can put companies at risk. Long supply chains and unproven vendors can have detrimental consequences on the delivery of goods and services to your customers, as well as injure brand reputations.

Avoid vendors and strategic partners who over promise and under deliver. There is no room for freeloading. Everyone has to do their part.

 

Lack of Internal Communication

Employees need to know the company culture and what is expected. Companies need complete buy-in from their workforce to scale up successfully. There also must be a strategy communicated internally. Along with the nuts and bolts of your well-laid strategy is a minefield of employee concerns, expectations, and emotions that you must address. If employees feel left out of the loop – or worse, insecure in their jobs – they will not be best positioned to support scaling efforts. Internal communication requires more than just a company-wide meeting or a series of internal memos sent out to senior staff. Instead, the business leaders must keep their finger on the pulse of how the staff is acclimating to the proposed and in-progress changes.

 

Internal Communication and Planning

Verne Harnish’s book Scaling Up shows how to improve scalability. Scalability requires putting the right team together and then educating them on the growth strategies of the company. Articulate a clear vision for meeting future goals regularly.

Apple's founder Steve Jobs showcases Apple's latest laptop.

 

The last decision Steve Jobs made was to build Apple University.

He knew that it would be the one legacy he’d leave behind so that his organization would thrive long after he was gone.

Cutting Prices

Once you’ve been able to leverage some economies of scale, there is often a temptation to cut prices to undercut the competition and gain more market share. “After all,” you think, “We’re still making the same amount on our goods/services.” While it’s tempting to cut your prices and try to push the competition out of business, the money you will lose is better saved and utilized within your scaling efforts.

Technology That Can’t (or Can’t Easily) Scale-Up

Whether you’re working with legacy systems that keep your productivity limited, or you’re working with on-site workstations and servers that are expensive and cumbersome to scale, your technology is limiting your potential. This roadblock used to be a nearly insurmountable one for businesses trying to scale on a budget. However, with advances in cloud-based IT infrastructure and Desktop as a Service, the financial hurdle considerations are lowered due to the cloud’s ability to scale with your business expansion. Companies across the planet have factored cloud computing ability into their scaling strategy and are successfully leveraging the flexibility, mobility, and cost-effective nature of cloud workflow assets.

As an IBM fellow, Jason McGee puts it, migrating applications to the cloud can deliver significant business benefits for companies of all sizes.

Failing to Create Long-Term Demand

Business leaders that fundamentally misunderstand the role of advertising and marketing often pin their hopes of scaling on the stop-and-go stutter-step of marketing efforts. While marketing strategy should always be a part of your scaling endeavor, it is not sufficient on its own to supply continuous, qualified customers. Instead, part of any scaling strategy should be a plan to grow market demand for your products/services. After all, you want them knocking on your door for what you provide; you don’t want to be chasing work constantly with ad campaigns.

Cash Flow and Credit

There is no way around it, scaling requires sufficient cash flow. Many organizations with a fantastic plan to scale launch that endeavor, only to find that their efforts are stymied by lack of on-hand cash or credit. In a recent episode of “What’s Up AEC?!” the Immediate Past Board Chair of ACEC National, Charles Gozdziewski warns about the cash flow aspect of scaling up too quickly. “I’ve seen small firms suddenly become part of a big project. They go from 10 people to 25 people and then they go bankrupt. They just don’t have the financing or financial knowledge to handle it.”

Each stage of your scaling strategy will require more financial backing, and that backing must be available at that stage or things begin to unravel. Setting yourself up for success requires ensuring that you will have the backing you need well in advance of your step to the next level of operational expansion.

Yellow Chair amongst rows of blue chairs.

Scaling up starts and ends with individuals. Make sure you have the right people in the right seats.

Quality Employees Instead of Quantity

Scaling starts and ends with individuals. Whether you are in a service industry or manufacture goods, your employees can make or break your scaling prospects. As much as anything else, scaling requires the right beliefs and behavior. Growth-oriented companies need people who are comfortable with change, who can move fast, and take ownership of tasks. In the rush to scale, companies often hire too quickly and find that they experience internal roadblocks to productivity because of the unqualified staff they’ve hired. Unfortunately, companies that are quickly ramping up delivery of goods and services often don’t have time for extensive employee training or the flexibility for employees to learn “on the job.” A resourceful HR team should be among your first hires to help ensure that your business sources and hires employees that can step in and do the work without handholding.

Ignoring Growth Pains and Fixating on Growth Pains

Whether leadership is determined not to let that “one issue” hold things back or fixate on that “one issue” to the detriment of other things that require attention, it still lands the administration in a difficult spot. On the one hand, small issues at one stage of scaling can become mountains of pain in the next stage of expansion. On the other, a fixation with a specific issue can lead to an unhealthy overemphasis on one aspect of the business, throwing everything out of kilter.

To scale, you must be aware of growing pains and be able to handle them appropriately without devoting all your attention and resources to those problems.

Micromanagement

Organizations with micromanagers at the top very often do not do well when it comes to scaling up operations. Delegating responsibility is an essential component of scaling an enterprise. A business leader must know their self well enough to see this tendency in themselves before it becomes an issue that derails the scaling process. Sometimes, it’s necessary to step into a different leadership role and allow someone that has delegation skills to fill that administrative slot. As you scale, so should your management structure. Finding the right role for you to play and bringing in the people you need to bolster your weaknesses is a sign of a good leader.

 

In Conclusion

 

Despite significant roadblocks to developing capacities to scale up quickly, there are multiple benefits for an organization to prepare itself for the likelihood of scaling up.

The challenges of scaling up are complex because scalability isn’t just about growth. It also has to do with its ability to be flexible, agile, and versatile. The same things that position the business for expansion are the same things that prepare them for unknown shifts in the market and unforeseen events like a worldwide pandemic. Preparedness is all about becoming proactive and being strategic with digital technology.

In a Forbes article from March 1, 2021, Paolo Gallo and Giuseppe Stigliano write, “Because of the dizzying speed of change today, fueled by this umpteenth acceleration, companies can’t count on their strengths alone to innovate. The CEO of a mobility services company reminded us how crucial it is at this stage to build eco-systems, resisting the temptation to reduce them to ego-systems. We have to collaborate with third parties to build systems in which the individual parts function as a single entity, in a more or less continual way to provide high-value-added services to final customers. Companies have to see themselves as fluid platforms, capable together of providing a value proposition that is exponentially bigger than what they could offer alone.”

In one of our previous blogs, we stressed the importance of componentization as a key ingredient to offering new digital value propositions. Taking the time to componentize offerings and build a solid digital foundation for your company will also position it for agility, flexibility, and growth.

The in-depth Deloitte Insights article, Putting Digital at the Heart of Strategy, goes beyond pointing out that digital transformation enables new growth opportunities. It indicates that those companies that don’t digitize in the next five years will be doomed.

Digitizing operations, a key benefit of cloud computing, improves an organization’s ability to meet sudden increases (or decreases) in demand.

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Post-Pandemic Business Success is About Renewal https://www.ironorbit.com/post-pandemic-business-success-is-about-renewal/ Thu, 29 Jul 2021 22:33:04 +0000 https://www.ironorbit.com/?p=44978 As businesses regain their balance, the leadership must focus on renewal, not recovery, if they want to stay competitive in their market.

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As businesses regain their balance, the leadership must focus on renewal, not recovery, if they want to stay competitive in their market.

If there’s a lesson to be learned about the pandemic, it’s the importance of being adaptable. Another critical quality for survival was speed. There wasn’t much time to deliberate. Companies had to act fast. Acting with speed and agility wasn’t tied to the size of the company. It was less about ability and more about choosing to be quick and adaptable.

Covid-19 changed how we live and work on multiple levels. We’ve seen accelerated changes in consumer and business behaviors that are likely to persist. Strategies meant to restore things as they were before the pandemic will prove frustrating.

Business leaders need to look beyond recovery. As Rebecca Brooks points out in her article for the Forbes Agency Council, the pandemic revealed the flaws in our systems. All of them. Whether they were socio-economic, corporate, or governmental. “That’s why I’m not trying to lead my company back to where it was in December of 2019,” she writes. “That place and time are gone. I want a renewal— not a recovery — so that our people are equipped and prepared to handle the challenges we’ll face today and tomorrow.

Because businesses and consumer behavior will never be the same, business leaders are looking for technology, specifically digital technology, to lead the way. Digitizing operations use the technology to replicate an existing service in a digital form. Becoming digital means using technology to transform the service into something significantly better. Companies can’t afford to drop the value propositions that work, at least not right away. Nor can they afford to settle with running the business as they had before the pandemic. It is a different market now. In this climate of rapid change and delivery, there’s nothing worse than complacency.

Be Inspired by Technology

The whole idea behind digital transformation is to leverage all the potentialities of technology (namely cloud computing, the Internet of Things, and artificial intelligence) to create and deliver better products and services.

Why is the ability to be inspired by technology such a prized commodity? Because now you can conceive an idea, get it funded, bring it to life, and scale it easily, quickly, and more economical than ever before. Andrew Hessel, a distinguished research scientist at Autodesk, said, “The gap between science-fiction and science is getting really narrow now; as soon as someone has the idea and articulates it, it can be manifested in a short time.”

A recent Gartner report on identifying future work trends recommends several methods for creating a future-of-work strategy. The recommendations include using the visionary imaginations of science-fiction writers. Apparently, there are many organizations already employing science-fiction writers to develop bold ideas. Gartner points out that creative thinking is critical for moving past incremental innovation. People often become trapped by cognitive biases (what they know and expect from everyday experiences). They become unable to see potential futures because they are weighed down by the limitations of present conditions.

Market Trends

While the crisis of covid-19 has boosted innovations in technology, it has also created shock waves of uncertainty which are particularly felt by investors and multinational companies. Having witnessed the vulnerability of long-distance supply chains, many business leaders are looking for more local options to replace global manufacturing partners.

ZARA store front in New York city.

ZARA, one of the most known retail companies in the world, has built its success on a solid cloud-based infrastructure.

The Spanish clothing retailer ZARA, founded in 1975, is one company that has been ahead of the trend. While most clothing brands floundered during the pandemic, ZARA was able to keep things moving because they had a shorter supply chain. Not an easy feat to pull off, especially when you have 2,270 stores worldwide. Most western brands use offshore manufacturing in Asia, where labor is much cheaper. The time between design and delivery of the finished product could be months.

Because ZARA used local manufacturers, they moved quickly from design to delivery in a matter of weeks. ZARA also benefited from having no stockpiles of unsold inventory, and they were able to respond to consumer trends promptly. This strategy of using local suppliers turns out to be an effective model. Other companies: in other industries have begun to follow its example.

Job Growth

The clothing industry was one of the markets hit the hardest during the pandemic. The manufacturing of clothing requires the work of many people. Consider that, in Asia alone, the clothing industry employs 43 million people. So, when clothing sales fall 73.5 % in the United States, Bangladesh loses out on $3.2 Billion in canceled clothing exports.

Worldwide, factory jobs will soon be a thing of the past because everything has been automated. Low-skill labor of all kinds will slowly continue to disappear over the next decade. It is anticipated that 1 out of 16 people will have to change occupations between now and 2030. This era of occupational transitions will require the need to train millions of people for new jobs. What benefits, such as sick leave or unemployment, be available for all workers (including gig workers)? The main areas of job growth will be highly skilled occupations: including teachers and training instructors.

Consumer Behavior

According to McKinsey & Company, consumer behavior that shifted in response to Covid-19: such as ordering groceries online and virtual healthcare, will continue at higher levels. E-commerce is booming. The virus also initiated a reversal of some behaviors, such as investing in the home. As the pandemic subsides, some consumer behaviors disrupted by Covid-19, including entertainment, leisure air travel, and remote education, will eventually make their comeback.

Hybrid or Fully Remote Workforce
Pie chart showing remote-work potential by numbers of days per week.

McKinsey and Company assessed over two thousand work activities to evaluate what work can be done without any activity loss in a work-from-home environment. In their research, twenty to twenty-five percent of the workforces in advanced economies were able to operate effectively without losing any of their efficiency. The number of remote workers since the pandemic has increased four to five times. Companies are now devising hybrid remote work plans that enable them to reduce office space saving money and increasing profit margins while giving workers more location flexibility.

During a video roundtable discussion entitled “What’s Up AEC?” Nvidia’s Senior Solutions Architect, Jimmy Rotella, said, “We had always seen a remote workforce coming. Analysts say that the pandemic has actually accelerated the work-from-home movement by 5 to 10 years.”

Now, there is a real focus on employees having options. They can work from home, in the office or both. In fact, the “employee experience” has become equally important as the customer experience.  Providing a great experience to both customers and employees is a defining aspect of a company’s brand.

According to a Fuze survey:

·       83% of workers do not believe they need to be in an office to be productive

·       43% believe they would be more productive working from home

·       70% of those surveyed between the ages of 16–44 want to be more mobile at work

·       88% use smartphones for work daily

·       49% use a tablet minimum of three times per week.

Now that the pandemic is winding down, organizations continue to think about how they want to work moving forward. Most employees now have a taste of what it’s like to work from home, and they want to keep it that way if possible. The trend for most companies has shifted in favor of remote and hybrid working scenarios. Owen Hughes writes, in his attention-grabbing article SPENDING ON TECH IS ABOUT TO ROCKET. BUT IT WON’T BE THE IT DEPARTMENT DOING THE BUYING, that the growth in IT spending will be around companies digitizing operations (moving to the cloud) and becoming digital.

Welcome to 2025

& Tech-Celeration

Zipline is the largest automated on-demand delivery service.

Zipline has made more than 150,000 commercial drone deliveries including blood, medicines, and vaccines. It has transformed national health systems by expanding access to care for millions of people.

The post-pandemic acceleration in the adoption of technologies is pushing us into the future at breakneck speeds.  The new word for this rapid adoption of new technologies is tech-celeration. Experts estimate the acceleration is at least 5 years. Healthcare and higher education are among the industries that have probably seen the greatest push towards tech-celeration. For example, in the United Kingdom, the National Health Service built a telehealth system over a weekend and rolled it out to doctors across the country by the end of the following week. There were similar scenarios in the United States.

Although e-learning has been available to the public since 2000, it has been relatively dormant in university settings until the pandemic. Now, the online education market is expected to quadruple in revenue by 2026. Educational institutions are more open to using computers for distance learning and developing more robust online degree programs.

IT Moves to Center Stage

According to analysts, the surge in IT spending this year won’t come from traditional IT departments, but other areas of the business undergoing digital transformation. These units see IT charged as a cost of revenue or cost of goods sold.

John-David Lovelock, research vice president at Gartner, said: “IT no longer just supports corporate operations as it traditionally has, but is fully participating in business value delivery. Not only does this shift IT from a back-office role to the front of a business, but it also changes the source of funding from an overhead expense that is maintained, monitored, and sometimes cut, to the thing that drives revenue.”

Mark Samuels’ May 22, 2018, article warns readers of the many pitfalls associated with digital transformation even as it acknowledges its importance to business renewal. A few years later, this urgency to transform into digital companies is as intense as ever. Like the acceleration of remote work, the pandemic pushed up the digital transformation agenda for everyone.

For more information please read parts 1 and 2 of WHY IS DIGITAL TRANSFORMATION SO IMPORTANT TO SUSTAINED SUCCESS? These highly informative blogs were based on research by Jeanne W. Ross.

New Crisis. New Opportunities.

Covid-19 created the opportunity for new businesses, as well as new types of businesses to emerge. According to the earlier referenced survey, the number of new business start-ups has doubled in the USA since 2019. During Covid-19, however, many workers in the United States were furloughed, laid off, or simply dropped out of the labor force for other reasons, and thereby embraced the opportunity to create the start-up of their dreams. New job titles have appeared on the horizon. For example, the research company Econsultancy tracked the use of the chief data officer title on LinkedIn for two years. In April 2016, 2,899 people were identified as chief data officers; by February 2018, there were 11,418.

 

IN CONCLUSION

Because of the changes brought upon by the pandemic digitization increased faster than ever thought to be possible and pressured many companies to move faster than they would have liked. It is now an on-demand economy (compliments of the cloud ecosystem). This is a new industrial revolution driven both by fear of digital disruption and the opportunities created by the cloud ecosystem.

The disruption caused by Covid-19 also offers a path to higher productivity and broad-based growth. Digital enterprises like Netflix, Google, and Facebook will only continue to get bigger. The Amazon model of fast and direct delivery will continue to blaze a path through online shopping.

Although the pandemic has contributed to a slowdown of globalization, the world has grown too integrated for globalization to be stopped. According to The Economist magazine, the biggest missing piece of the global puzzle is for business and government leaders to make interdependence work with resilience. Technology, and how people use it, will surely play a critical role.

Even before the pandemic lockdown, social media, mobile, analytics, cloud computing, and the Internet of Things pressured companies to become more digital. Digital technologies deliver ubiquitous data, unlimited connectivity, and massive processing power. Digital technologies enhance both the customer experience as well as employees.

Becoming a digital company means delivering new and improved product features. Too many executives rush into transforming their companies to become digital. Digital business transformation is a long journey. Leaders need to commit to the long haul while sustaining existing business.

Take notice of industry trends and identify which ones will have the biggest impact on your organization. Identify where your company has the greatest competitive advantages. Play to those strengths. Build relationships with providers who are dedicated to your success and whose expertise you can leverage.

 

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What’s Going to Save Higher Education? https://www.ironorbit.com/whats-going-to-save-higher-education/ Sat, 01 Aug 2020 00:43:26 +0000 https://www.ironorbit.com/?p=9902 This crossroads we find ourselves at is inspiring, scary, and uncertain all at the same time. As University leaders struggle

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This crossroads we find ourselves at is inspiring, scary, and uncertain all at the same time. As University leaders struggle to find ways to recover, they must also find ways to teach that are more aligned with what we know about human cognitive architecture and less about tradition. Holding onto tradition stifles many students, but It also holds educators back from seeing possibilities that can arise from bringing methodologies together with technological advancements.

In a May 5, 2020 HBR article – Higher Ed Needs a Long-Term Plan for Virtual Learning, James DeVaney, Gideon Shimshon, Matthew Rascoff, and Jeff Maggioncalda acknowledge the staggering impact that Covid-19 has had on the global education system and the skyrocketing demand for online learning programs. To be sure, these emergency remote teaching applications are stop-gap measures only.  “As the emergency subsides but normal fails to return, higher ed institutions need to do more. There’s a good likelihood that virtual learning, in some capacity, will need to be a part of education for the foreseeable future.

Higher education institutions need a response framework that looks beyond the immediate actions. They have to prepare for an intermediate period of transition and begin future-proofing their institutions. Universities need to provide their own online content from their own faculty. Many professors have never designed nor delivered a course online, and that’s the challenge – rethinking the whole approach to teaching.  We will come back to this point later.

First, we will look at another challenge that universities face.

The HBR article points out that if the coronavirus pandemic occurred a decade earlier, universities would have been devastated. Today we have cloud computing, broadband access, and widespread smartphone adoption to help organizations adapt quickly to almost any situation as long as the Internet is stable. But not all educational institutions are equipped with state-of-the-art technology.

Advanced institutions like the University of Michigan, Imperial College London, and Duke University have already invested time and money in pioneering digital education strategies. Their faculties have been accustomed to online teaching for years. For example, in September 2002, the MIT Open Course Ware proof-of-concept pilot site opened to the public, offering 32 courses. In September 2003, MIT Open Course Ware published its 500th course, including some courses with complete streaming video lectures. By September 2004, 900 MIT courses were available online.

 

Remote learner using multiple cloud-based education apps.

 “Institutions that lack the necessary prerequisites of online learning and remote teaching face a daunting challenge.”

Many education leaders believe that IT infrastructure issues must be addressed before any real progress can be made towards virtual learning.

In the March 31, 2020 HBR article What the Shift to Virtual Learning Could Mean for the Future of Higher Ed, Vijay Govindarjan and Anup Srivastava urge educators to collect data and pay attention to three questions:

1.       Do students need a four-year residential experience?

2.       What improvements are required in IT infrastructure to make it more suitable for online education?

3.       What training efforts are required for faculty and students to facilitate changes in mindsets and behaviors?

Regarding the second question – What improvements are required in IT infrastructure – Govindarjan and Sirvastava point out that online settings amplify the digital divide. Some students have access to the latest model laptops, better bandwidths and more powerful Wi-Fi connections, while others don’t.  “Digital divide also exists among universities, which will become apparent in the current experiment. Top private universities have better IT infrastructure and higher IT support staff ratio for each faculty compared to budget-starved public universities.”

And the question of IT infrastructure doesn’t stop at digital equality. “Software for conference calls may be a good start, but it can’t handle some key functionalities such as accommodating large class sizes while also providing a personalized experience. Even in a 1,000-plus-student classroom, an instructor can sense if students are absorbing concepts, and will change the pace of the teaching accordingly. Instructors and students must note and should discuss their pain points and facilitate and demand technological development in those areas.”

Now that we have explored the IT infrastructure for online education, let’s return to our original challenge – the traditional old school (pun intended) approach to teaching.

Black and White portrait of John Dewey

 

There has to be whole new structure to how material is presented. Learning methodologies have to be reconsidered. In the original Star Trek series, Captain Kirk is often seen playing 3-Dimensional Chess with his second-command Mr. Spock. Invariably, Captain Kirk loses and the series is filled with Spock commenting about people’s actions, indicating 2-dimensional thinking. They’re not considering the X,Y and Z axes of outer space. It seems an apt metaphor for the way educators are trying to solve the puzzle. They know they have to transform, but how? How does a traditional university mindset transition from an in-person classroom environment to an online or hybrid model?

Educators will have to expand their views and ideas of how to present information. They must walk into another environment where there are more options and several possible integrations. Not just adding multiple activities, re-imagining seminars, and fine tuning how they teach courses online, but also dramatically rethinking the whole approach. Take a look at the technological mix of simulators and the emerging science of augmented and virtual reality.

 

Imagining Three-Dimensional Education in the New Normal

Curtis Bonk, Indiana University’s Professor of Education and author of The World is Open: How Web Technology is Revolutionizing Education, tells us that, “This is a revolution. Education doesn’t have to take place with the teacher front and center and students sitting in rows. It can take place outside, under a tree branch, on a boat or plane, in a grocery store or while hiking, if you have an Internet connection.”

Imperial College London is one of the institutions that was set up with cloud-based, distance education systems before the pandemic started. They are certainly in a better position now because of it. They’re using the phrase “multi-mode teaching” to describe how they are approaching this coming fall semester. Others are using the term “blended learning” to describe the same hybrid approach to the online/on-premise teaching environment.

“Our multi-mode learning in the Autumn term will be a change from the traditional university experience, but we are confident it will be an exciting, innovative and most importantly safe approach for our students and staff in these uncertain times. It will also enable students to graduate from the College as highly skilled individuals, sought out by employers.”

Imperial College London has been at the forefront of utilizing the cloud for GPU-heavy, cloud-based applications such as augmented and virtual reality, interventional radiology simulation, and virtual 3D modeling for their Department of Earth Science and Engineering. Even using cloud resources to bring in guest lecturers via hologram teaching has been explored and used by Imperial College London.

 

The Challenge of Specialized Schools in Today’s Environment

The example of Imperial College of London’s innovative thinking puts a spotlight on the issues that specialized schools are facing right now in relation to the discussion of on-site and learn-from-home teaching scenarios. While other schools may be able to limp along with off-the-shelf video conferencing tools for a while, schools involved in architecture, engineering, design, animation, and video production are struggling.

Why?

Because the GPU-heavy applications (like AutoCAD and SOLIDWORKS) utilized by these schools and their students have significant hardware requirements not found in your average laptop –  a solution has to be sourced. To solve their dilemma, these specialized schools are moving to solutions like IronOrbit’s INFINITY Workspaces that allow users to use NVIDIA GPU technology in a cloud environment. With this configuration, teachers and students can use average computers to access cloud-based GPU-heavy programs with zero latency. This use of the cloud’s computing power and ability to help schools save money on in-house IT hardware demonstrates one of the reasons that schools with science, engineering, and art departments are considering the cloud as well.

 

A Priority Higher Than Education

Francis Jim Tuscano, founder of empowerED, brings an important truth to light in this new era of education.

“In the new normal, as students get exposed more often to the Internet, teachers should always consider student’s privacy, safety, security, and digital well-being as top priorities for a successful remote or online learning.”

With increased screen time comes more opportunities to endanger students with online threats such as Zoom-bombing, cyberbullying, and predatory behavior. Part of imagining a “new normal” in education includes a heavy dose of technology focusing on the online safety of students. Safety has to take center stage.

Bringing all of an institution’s students into a controlled, protected, cloud-based learning environment is one of the ways schools, community colleges, trade schools, and universities are handling the security issue.

Helping Post-Secondary Teachers Utilize the Full Range of Their Skillset

Today, like no other time in history, information is available to anyone for free. The Internet is full of books, articles, videos, courses, etc. We no longer live in a world where teachers are the sole source for obtaining knowledge on a topic.

But, teachers were never just the person who reads a book and then presents the material to the class. They’ve always taken on the role of facilitating the educational journey of the students and coaching them on their individual paths. The abundance of information and the proliferation of the technology used to access this information has had an impact on the evolving role of the educator in our society.

Educators are now leveraging IT solutions to replace or supplement traditional learning norms with self-directed learning experiences that are personalized to the student’s education and life or career trajectory. The classroom – whether virtual or on-site – is facilitated by the faculty to become a zone of guidance, collaboration, and communication, as well as instruction.

Where Did Education Technology Begin? — A Nod, and a Connection, to the Past

Education technology has always been with us. It’s just improved over time. There was a time when education was learned by word of mouth, then Gutenburg invented the printing press. It wasn’t so long ago that grade-school students used tablets and chalk in one-room schoolhouses. Today, paper and pen have been replaced with an iPad or Android tablet and stylus. Cloud-based administration and teaching environments are the next steps in this ever-evolving process.

To answer the question more directly, the use of hardware and software for school administration and teaching has its origin in universities across the world and in the military. Each of these institutions had the impetus and the resources in the early days to imagine what technology could do for education.

Education writer and speaker, Audrey Watters, gave a speech at the CENTRO symposium  in Mexico City in which she said, “When we talk about “the future of education” as an explicitly technological future, I want us to remember that “the history of education” has long been technological – thousands of years of writing, hundreds of years of print, a century of “teaching machines,” 75 years of computing, almost 60 years of computer-assisted instruction, at least 40 years of the learning management system, more than 25 years of one-to-one laptop programs, a decade (give or take a year) of mobile learning.” 

In that same speech, Audrey Watters gave the following insight, “Technologies are as likely to re-inscribe traditional practices as to alter them.”

Collaboration teams working remotely.

Is the Advancement of Education Technology Inevitable?

The short answer is, YES. However, the subject is more nuanced than a simple YES/NO answer. Over the years, education technology has followed the advancement and acceptance of technologies in business. As the competition in the business world winnowed the best from the field of available technologies, educators then felt comfortable adopting and adapting those systems for educational purposes.

The cloud is no different. It’s really only been over the past ten years that businesses have discovered and embraced cloud technologies for the business realm. Education has now followed suit, being pushed in this instance dramatically by the COVID-19 pandemic.

Education technology will continue to expand and evolve, partially because education is a large market. For example, as of today, more than 20,000 education applications have been developed for the iPad alone. As remote learning and hybrid models become a mainstay, the practical applications of technology become more apparent.

Universities have even used the cloud to facilitate Massive Open Online Courses (MOOCs) to help people gain an interest in the sciences and give people an opportunity to further their education during the pandemic. These same technologies will continue to be utilized as everyone from trade schools to Ivy League institutions, like MIT, engage the public and influence the next generation of students to come to their school.

 

Is Education Technology Really a Disruptor?

While it’s easy to talk about disruption and use words like “transform” or “revolutionize,” the truth is that technology should be viewed as an enabler.

Here’s an example, for hundreds of years, voting for our political leaders was done by paper ballot. Those paper ballots were then counted by hand.

Now, we have ballot-counting machines, and some municipalities allow electronic voting.

Has that changed politics? Not really.

But these advancements have made it easier for precincts to tally and submit their constituents’ votes.

Educational technology is the same.

Yes, some things will change, but most things will stay the same. The difference is, cloud-based technology will make it easier for teachers and administrators to accomplish what they are already working hard to do each day.

One of the challenges colleges and universities are currently facing is the public opinion of higher education without the trappings of the facilities, classroom environment, and college social life experience. By going further than simply moving existing educational techniques into the cloud, colleges and universities can provide educational value that wasn’t available within the limitations of a physical classroom. There are new opportunities to learn in ways that more closely resemble real-world experiences.

Researchers in the Learning Sciences are “dedicated to the interdisciplinary empirical investigation of learning as it exists in real-world settings and to how learning may be facilitated both with and without technology.” (isls.org). An important point to keep in mind as we explore this question of virtual classrooms is that “not all learning is the same.”The best way to learn probably is through Authentic Learning where students learn by performing the actual task itself. The second-best way is Situated Learning which is the closet to the real thing as possible. Students learn through simulation and solving problems in context.

Dr. Michael Kolodziej, in his online video presentation to National University on The Future of Virtual Education,  points out, “Along with new opportunities come new realities and new possibilities.”

New Realities. New Possibilities.

There are four categories of learning technology: Simulation, Augmented Reality, Mixed Reality, and Virtual Reality. A Simulation experience happens on a flat screen, while Virtual Reality is immersive. Kolodziej shares a fascinating video recording of him in full VR regalia, exploring the International Space Station. Not only does he get to explore the space station, but he also gets to exit the station, travel outside and make a repair using hand controls. “It’s an incredible immersive experience allowing you to imagine the context, to be in the context of a situation without having to actually be there.”

Sustine Chapel

On YouTube you can plug ito a 360 Virtual Reality tour of the Sistine Chapel.

Dr. Kolodziej goes on to share another example of Virtual Reality learning by exploring – this YouTube video shows an immersive VR of the Sistine Chapel. Of course, on YouTube it sits on your flat screen, but plug your Smartphone into a Virtual Reality headset and you’re suddenly there. “You are immediately immersed and transformed into a new space and time. You can think about, experience, and see things in ways that weren’t previously possible. You can travel the world in Virtual Reality.

 

 

 

 

 

The splash page of "A Walk Through Dementia" website.

Developed by the Alzheimer’s Research Center UK, this app presents a virtual reality experience. Visitors are able to look at everyday life through a new lens.

Similarly, another virtual reality model can be found online at A Walk Through Dementia.  The experience is designed to give visitors a better understanding of how someone with dementia experiences everyday life.

Prior to this VR experience being added to a college curriculum, students were tasked with reading a textbook and answering some questions. That’s the traditional model. Using VR for immersive learning enables a paradigm shift by standing in the shoes of someone having trouble finding their way home. You can truly understand what it’s like to have Dementia. It’s a much more impactful way to learn.

 

Comprehensive Approach – Not Just Plug and Play Software Solutions

Ursula Franklin (1921-2016), during her forty-year tenure at the University of Toronto in Ontario, Canada, described technology as a much larger picture than software or hardware. She saw technology as a holistic system comprised of organization, methods, procedures, and mindset. For her, the hardware and software only played a supporting role in what she saw as the larger nature of technology.

Let’s face it.

There are hundreds of companies out there promoting technology solutions for educators. Some of those technologies are fantastic and will help your school immensely. Others fall short of fail miserably and should be pulled from the shelves.

What most aren’t discussing is the need for an over-arching approach to a systemic adoption of technology that will have a positive impact throughout your school, community college, or university.

Why?

Well, most of the technologies currently offered to educational institutions are built to address one issue. For example, the online conference tool Zoom, which was adopted by millions of teachers and students worldwide despite the fact that Zoom has a history of security problems.

Moving into a cloud environment allows you to leverage the cloud to comprehensively and systematically overhaul how your school is using technology at all levels including security and compliance. Other standard cloud benefits include cost savings, ease of use, increased storage capacity and automation, and freeing up IT staff.

 

The Democratization of Education

Beyond our borders, countries are looking at cloud technology to bring equality and democratization to their educational systems. Anita Lie, Professor of Education at Widya Mandala Catholic University Surabaya, in a Jakarta Post article titled, “The New Normal in Education” stated, “Re-imagining anew forms of education may open doors for more equitable quality education for all young Indonesians. Despite all the COVID-19 maladies, the pandemic disruption has brought awareness to new possibilities in reviving our education system and in ushering young Indonesians into the future on a more level playing field.”

One of the concerns surrounding online educational opportunities here in the USA is the cost of devices and Internet for the student learning from home. Fortunately, the cloud gives greater opportunity to marginalized and under-served populations that may not have the resources for a fancy computer with all the bells and whistles. Instead, cloud portals can be used to allow any student with any device that has the bare minimum power to surf the Internet (which nearly all do) to be able to learn in the same online environment as a student with financial advantages.

3 female students and one dark skinned male student at school tables wearing mask.

 

How Can Technology Help Educators Imagine the Next Evolution of Education?

Cloud-Based Learning Management Systems (LMS) – Learning Management Systems have their origins in the late 1990s. Since that time, they have become a critical tool in education delivery. In more recent years, Learning Management Systems have found their way into the cloud to enable easier and secure data storage and workflow mobility for school administration departments. The flexibility of the cloud allows administrative teams to discover new and more efficient ways of operating.

Modular Learning vs. Linear Learning – Cloud-based learning platforms allow for some flexibility in adapting education to the individual. Sure, everyone has to learn certain things in order, but niche electives can be offered, and students can enjoy a far more tailored educational experience. Delivering niche electives in a modular learning format helps students get used to learning in the ways that they will later in life.

Online Education for the Ways People Learn – Visual learners, academic learners, auditory learners, and tactile learners have different preferences. The use of cloud infrastructure and lessons pushed out in print, audio, and video allows an educational institution to deliver the same material in a way that each student will best understand the material. Thought will have to be given to determine how to best facilitate the ease of learning for hands-on, tactile learners. However, this is a challenge even in a traditional classroom setting.

Avatars – Some of the hesitation of students regarding live online classroom interaction is the video component. Thankfully, online gaming granted us the concept of the Avatar. When schools give their students the option between creating an Avatar version of themselves or a live video feed, it helps deal with concerns students may have with their appearance or hesitation with showing their living conditions on camera. Although these issues must be lovingly addressed in the proper setting, Avatars help bridge the gap and allow for more comfort in an online classroom for those who are uncomfortable with the camera. Avatars help level the playing field for some students in a way that cannot be leveled within a classroom environment.

IN CONCLUSION

Although educators responded swiftly and effectively to the pandemic, there’s still more to be done for long-term recovery and paving the way for future sustainability. It’s critical that universities take action now to develop their own long-term strategy, allocate resources, or perhaps devise new ones. For example, streamlining operations and offering more options customized to the individual needs of the student. Virtual learning is sure to play a key role, but developing the strategy will have to embrace the kinds of instructional connection points present in a traditional classroom environment. Interactivity is important. As Johns Hopkins University’s professor William G. Durden points out in his insightful article Turning the Tide on Online Learning, people need to be seen, heard, and exchange ideas. This is the kind of impact that helps affirm identity of the student by the instructor and the other students. As long as people are able to engage that way, and the content they’re learning is substantial, they will stay motivated over a sustained period of time.

Closing with the visionary words of Dr. Michael Kolodziej talking about Artificial Intelligence and Adaptive Learning, “Learning is more than information transfer. The idea that we can program a machine and the machine can program the person is seductive from a process and scaling perspective. The reality is that these things are not that simple. When we think about how to get educators into the meaningful stuff like good learning, authentic and situated learning, we know that Artificial Intelligence platforms can helps us, but they will never replace us.”

How can educators convert this crisis into an opportunity? That’s the big question.

 

To learn more about how we’re helping to answer that question, please call 888-753-5060 or visit our Education Solutions below

 

 

 

 

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Harnessing the Power of the Cloud for Business Optimization https://www.ironorbit.com/harnessing-the-power-of-the-cloud-for-business-optimization/ Mon, 15 Jun 2020 22:33:35 +0000 https://www.ironorbit.com/?p=9527 Business optimization is the process of making your operations more efficient and cost-effective.

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Because the world is more fluid, unpredictable, and less stable than ever, the cloud represents a resilient business strategy that is sustainable. 

 

Business optimization is the process of making your operations more efficient and cost-effective. Moving to the cloud enables these improvements to happen easily and with great flexibility.

For enterprise organizations, being in the cloud provides them with the ability to scale up their infrastructure quickly, without setting up an additional in-house hardware. It’s not only fast, but it reduces the cost associated with development.

Employees can access files using Smartphones, laptops, and tablets while you reduce operational costs, boost speed, and improve accuracy.

That’s just the beginning. But still, we’re just scratching the surface of what the transformational “supernova” known as the cloud can do for your business.

Moving to the cloud is not a cure-all solution that is going to solve all your optimization and business continuity challenges. Sure, there will be great benefit in simply migrating your IT infrastructure to the cloud, but to fully benefit from this game-changing technology, leaders have to seek out the cloud solution that is optimized for their unique needs. Not all companies are created equal, and neither are clouds.

Cloud Optimization is about delivering business efficiency to your organization. Leaders need to target objectives, look towards future trends, and make predictions as best they can. These insights help IT operations make better cloud decisions and accelerate business innovations that will impact the future of your company. Remember, it’s not just a matter of surviving the years ahead. The goal is to thrive and, ideally, have the ability and wherewithal to shape your own future.

 

DID SOMEONE SAY, “BUSINESS CONTINUITY?”

It just so happens that being in the right cloud environment also ensures business continuity!

Let’s face it. There are many ways organizations can be disrupted.

There are natural disasters, service outages, security breaches, industry innovations/competition, and now, add lockdowns caused by pandemics to the list.

Without implementing a business continuity strategy as a part of an overall cybersecurity roadmap, any process optimization changes you make can be taken away from you in a second. By being in the cloud (instead of utilizing on-site servers to back up your data and host your applications), the cybersecurity and business continuity elements are already baked into your solution. This assurance of security and reliability gives you the freedom to customize and tweak your internal, IT-supported processes and innovate more effective ways to develop and deliver your products and services.

The decisions you make about your cloud infrastructure can determine the future of your company.

Imagine for a moment that you’re the CEO of one of the top three travel management companies in the USA. You’ve got more than 1,000 employees and twenty-plus locations scattered across the country.

But you’ve got a BIG problem.

The in-house infrastructure you implemented ten years ago is now out of date, operationally overloaded, and in urgent need of hardware, software, and security upgrades.

What to do?

Well, you could invest hundreds of thousands of dollars in new in-house hardware, software, and security solutions, or, you could start looking at the cloud as a potential game-changer for your growing enterprise.

That’s the choice that Darryl Hoover, CTO of Direct Travel, had to make.

He chose to use IronOrbit’s cloud infrastructure to help his organization take the next step in business optimization.

Darryl says, “Our success in the travel industry comes down to our ability to leverage technology and put it to work for our customers. IronOrbit helps us keep that competitive edge.”

 

Harnessing the Cloud for Business Optimization

5 Things You Need to Know

1. Know the Competition

It’s not a surprise that many companies are already using the cloud to house their data and infrastructure. Gartner, one of the industry’s leading think tanks, shows the numbers behind the massive move to a cloud-first infrastructure across all industries.

In an article titled Cloud Shift Impacts All IT Markets Christy Pettey of Gartner notes that “Gartner’s latest IT spending forecast shows that spending on data center systems is forecast to be $195 billion in 2019, but down to $190 billion through 2022. In contrast, spending on cloud system infrastructure services (IaaS) will grow from $39.5 billion in 2019 to $63 billion through 2021.”

What do all these big-dollar forecasts mean for you?

Your competition is either considering a move to the cloud, or they’re already there.

 

2. Know the Costs

Cost is always a factor. Doing the math and understanding what cloud infrastructure will mean for your business optimization goals, in conjunction with your budgeting, is critical. Here are some factors related to cloud infrastructure costs.

OPEX vs. CAPEX – Cloud-first business optimization strategies allow you to get away from the life cycle (and break/fix cycle) of in-house IT infrastructure and move the IT budgeting from the CAPEX side of the ledger to the OPEX side.

Scaling Cost with Requirements – Although a company with infinite resources can afford to build IT capacity that they won’t use for 3 to 5 years, your company isn’t likely in that position. Cloud infrastructure allows you to utilize economies of scale and level-up your expenses only when your business process growth requires.

Budgeted Expenditures – Predictability is valuable. The cloud simplifies IT budgeting because all maintenance, updates, security, and upgrades are done by the cloud provider within a stable, monthly fee.

Improved Performance Raises Productivity and Lowers Costs – Improved efficiency and increased productivity have to be considered when it comes to the cost/benefit analysis of cloud infrastructure for business optimization. Profitability arises when employees can easily access their work without spending time on keeping their computers functioning and secure.

3. Know the Process

The unknown is everyone’s primary source of worry. When the IronOrbit team explains the cloud migration process to a business leader, he/she then has the clarity and information needed to make a decision about utilizing a cloud environment to improve business optimization.

This is how an enterprise cloud migration/implementation process works.

Consultation – Getting together with the key stakeholders in the client company to explore their goals for the cloud migration or implementation

Exploration – Digging in and getting a firm grasp on the current IT assets of the client company and the processes that those IT assets support

Collaboration – Working with the in-house IT organization of the client company to determine a roadmap for moving data and IT-supported processes into the cloud

Presentation – Submitting completed migration roadmap to client company leadership for review and approval

Implementation – Moving data and workflow in stages into the cloud in accordance with the roadmap that has been established and working in coordination with the client organization’s IT team

Testing and Quality Assurance – Ensuring that each stage of the migration process has been completed successfully and is achieving the desired/expected results, i.e., optimization of business processes

 

4. Know the Hurdles

Some companies try to tell you that moving enterprise systems from in-house IT assets to cloud infrastructure is a breeze, but they just aren’t telling you the truth. The fact is that enterprise IT assets are complicated. Moving them into the cloud is a complex procedure. That’s why it’s critical to choose the right team to handle the tough stuff and to help you get over the operational hurdles you must face before a cloud-first strategy results in business optimization.

Hurdle #1 – Buy In

Getting key stakeholders to get on board with a cloud implementation to achieve better business optimization is one of the first hurdles you will face. People like infrastructure that they can see and touch. As a result, there is an innate bias against cloud infrastructure – even if it is better on many levels than buying and maintaining in-house IT assets.

Hurdle #2 – Bandwidth

When your entire data and workflow are securely accessed through an internet connection, it’s critical that your business has reliable bandwidth to handle the traffic and a backup IP.

Hurdle #3 – Training

Optimizing business processes through the utilization of cloud assets is a game-changer. It’s important not to leave your staff in the dark. Each step of the process needs to be communicated from the top down. Talk to the employees that are most impacted by the change. Cloud implementation needs to be framed as a positive for the employees. They need to be trained on new aspects of the process that have been impacted by the cloud implementation.

 

5. Know the Benefits
Using cloud-based data sets, servers, and desktops, your organization can work to drive real-world business advantages.  Here are just a few examples of them.

The Benefits of Moving to the Cloud during Recovery

We’ve saved the best for last!

As mentioned in an earlier IronOrbit blog, the cloud has tremendous energy. The information travels up and down. Large amounts of digital information move in every direction. You need to learn to go with the knowledge flow if you’re going to thrive. The flow of knowledge stocks on the cloud will better equip you to look ahead, predict trends, and respond in a timely manner to the ever-changing market. Being in the cloud ensures that you are interconnected globally, where ideas and knowledge are exchanged freely.

It’s not just about knowledge flows, though that’s compelling enough. It’s also about being able to take advantage of leading-edge technology as it becomes available.

Consider the March 1, 2019, Deloitte article, CLOUD-BASED SERVICES ARE MAKING IT EASIER FOR COMPANIES TO USE AI. “These streamlined ways of using AI are coming at the right time as organizations recognize the value of investing in AI to improve their competitiveness. Companies without a great deal of AI expertise can still benefit, as user-friendly cloud services continue to improve and proliferate. The message for companies that want to remain competitive is that they need to jump in – and it’s never been easier or more essential to tap into the power of AI.

 

IN CONCLUSION

Business Optimization is achieved when gaps in process and technology challenges are addressed in relation to the resources available. Today’s business optimization isn’t about a one-time restructuring, but rather an ongoing, dynamic alignment of people, processes, and technology. This kind of strategic agility can only be supported adequately in a cloud infrastructure.  The Harvard Business Review article by Nicholas Bloom and Nicola Pierri, from August, 31, 2018, makes the point clear. “Flexible access to computing resources allows firms to scale-up (or down) rapidly and to experiment with new products and features. The operational agility can be particularly valuable when facing uncertain demand or a fast-evolving competitive environment.”

Another strong case for using cloud technology to optimize business is made earlier in the same article. It reports that cloud computing is an unusual technology that “provides high-powered computing without the overhead costs associated with in-house software and hardware provisions.”

 

THE BIG PICTURE

Here’s the most important question.

If you’re not going to utilize the cloud for continuous collaboration of processes to meet market demand and stay ahead of the competition, what are you going to do – and how much money are you going to have to spend to make it happen?

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How Technology Will Keep U.S. in Business (part 2) https://www.ironorbit.com/how-technology-will-keep-u-s-in-business-part-2/ Fri, 01 May 2020 16:34:50 +0000 https://www.ironorbit.com/?p=8238 The first part of this blog set the stage for what follows.The coronavirus pandemic slowed us down. At that same

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The first part of this blog set the stage for what follows.The coronavirus pandemic slowed us down. At that same it has pushed us into our homes to work. The pandemic has, and continues, to accelerate technological advancements. The novel virus has physically slowed each and everyone of us. And it has slowed the economy. The Brookings Institute reported that our economy has entered a contraction.

 

There is much we still don’t know about the coronavirus, We also don’t know how the lock downs across the country will affect our business and our economy long term. This is all uncharted territory. While all of this true, technology has been a life-saver for many businesses.

So, how is technology going to keep the USA in business and help the economy to recover?

1. Technology Ensures Businesses Continuity & Keeps Supply Chains Moving.

The supply chain for US companies is long and complex.
Goods manufactured here in the USA have multiple supply vendors. The supply chain cycles in weeks – not days or hours.

We pick up an item at a big-box store or the local hardware store. We don’t consider all the suppliers and technology it takes to get that product on the shelf.

The supply chain has slowed for some industries. Our supply chain technology is still in place and working. It’s ready to fire on all cylinders again when called upon to do so. We must monitor our supply chain.

In a Forbes articleJaume Ribera of the IESE Business School contributor, warns of the “bullwhip effect.” This is when fluctuating consumer behavior impacts the supply chain at all levels.

2. Technology Enables Employees to Collaborate & Communicate with Clients.

Most businesses have been hard hit by COVID-19. There are others that have been flooded with new clients. They are struggling to keep up with demand.
The VoIP (Voice over Internet Protocol) video/audio communications companies are perfect examples of business sectors that have seen a spike in demand. Companies use applications like Microsoft Teams, to give telecommuters the same experience they had at the office.

Because of video and voice conferencing technology employees of companies across the USA are able to work from home, keep their jobs, and contribute to the ongoing health of their business.

 

3. Technology Supports Geo-Diverse Workflow.

Before the USA was impacted by the pandemic, many companies were already heavily investing in industry-optimized cloud workspaces, Microsoft 365, hosted servers, and cloud-based data backup/disaster recovery platforms.

Those who invested early in these technologies are now able to see their investment pay off exponentially. Competitors slow to adopt cloud-based technologies are having to scramble to retool their IT environment. Some have had to shut their doors. Companies already in the cloud are in a good position to push through this crisis. They can maintain workflow and business continuity.

When the post-mortem is done on the business impact of the COVID-19 crisis, cloud-based technology may very well be the hero of the day. It may be the driver that kept our economy from slipping into complete disarray.

 

4. Technology Undergirds the Public Health Message.

There has never been a time in history like this. Government and health officials can disseminate information. Our national telecommunications, internet, and wireless infrastructure may be at capacity. Our backbone of critical technologies is holding. It is playing a key role in the health of the workforce.

Technology giants like Amazon, FaceBook, and Google have stepped up to the plate to squelch the spread of misinformation. They’re replacing it with up-to date factual information.

Blair Levin of the Brookings Institute writes, “all of this internet use is putting more pressure on our broadband infrastructure. Just in the past few weeks, data demands have risen in nearly all categories. The previous peak has become the new average, and the surge is starting to threaten the quality and speed of content downloads. As shelter-in-place directives spread and demand increases, the question lingers of whether our broadband infrastructure can support the new normal.”

Well, the Internet system is working and handling the load. This crisis has reminded the nation it needs to keep up to ever increasing demands.

We need to continue upgrading our broadband infrastructure.

Health authorities are able to deliver critical information. This information is accurate. Distribution is by way of their websites and other trusted sources.

Employees are able to stay safe from the virus. They’re able to continue working remotely. One day this will be over. The returning workforce will be healthier than they would be without access to the disseminated health guidance.

5. Technology Enables Testing and Contact Tracing.

MIT has developed technology that enables your Smartphone to track where you’ve been. At the same time it preserves your privacy. You want to know that everyone around you is safe. At the same time, you don’t want the government tracking where everybody is going. MIT already has an AI-powered device that lets doctors monitor coronavirus patients remotely. The system is called Emerald. It is being used in some assisted living facilities. TheNextWeb reports that, Emerald aims to reduce the risks faced by healthcare professionals treating COVID-19, who are often exposed to the highly infectious disease without adequate protective gear.

Emerald could play a particularly important role in assisted living centers and retirement homes. The residents of these facilities are particularly vulnerable to the disease.

Experts are in agreement that major part of getting everyone back to work, and helping companies get back on their feet, is a healthy workforce. Providing healthcare professionals with the necessary technology to test, report, and contact trace are crucial to this effort.

On April 10th, The Economist reported that Apple and Google announced plans to work together to develop a way to track the spread of the COVID-19 virus. The unification of these two tech giants will make it easier for others to build contact-tracing apps that work without modifying either platform. Of course it raises a question. “If tracing apps are widely adopted, they must make people want to use them,” says Ciro Cattuto, an epidemiologist at the University of Turin, in Italy. “People need to feel like they’re contributing to a common good.”

 

6. Our New Appreciation for the Use of Digital Transformation Technologies.

Marketers for innovative technologies have traditionally had a challenging time convincing some leaders to invest in the future.convincing some business leaders that now was the time to make investments in newer, more efficient, cloud-based technologies.

Investing in technology that drove digital workflow transformation was seen as “nice to have” if “we can afford it.”

But when COVID-19 shifted the ground under the feet of U.S. business, those who had put money into cutting-edge business process technology were better positioned to ride out the storm. Some leaders, like the COO of the Clipper Corporation, Nancy Hejran, know that, one day, a disaster is going to happen. When that day comes, they want their data to be safe and secure.

These technologies will help the USA maintain a competitive edge in the global marketplace when COVID-19 has become a memory.

7. Technology Supports the Retooling of Companies for the Post-COVID-19 Economy.

There are yet many uncertainties, there is one thing with which everyone seems to be in agreement. Things aren’t going to snap back to “business as usual” once this wave of Coronavirus has passed.

Company leaders are looking at what their business will be post-COVID-19. For some, the course alteration will be minimal – hardly noticed. For other businesses, the idea of “business as usual” will need a new definition. It is sure to be shaped by the demands of our ramshackle economy and available technologies.

How will the coronavirus change the way we do business? How will it change the global business climate? After all, we are in this together.

We will explore the answers to this question in next week’s blog,

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The Major Business Advantages for a Remote Workforce https://www.ironorbit.com/the-major-business-advantages-for-a-remote-workforce/ Thu, 02 Apr 2020 00:42:00 +0000 https://www.ironorbit.com/?p=8111 Telecommute, remote work, work from home, flexible location. These are all common terms, depicting the ability to do your job

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Telecommute, remote work, work from home, flexible location. These are all common terms, depicting the ability to do your job from a location other than the work office. These terms have been on everyone’s mind lately. They’ve joined the lexicon along with words like coronavirus, pandemic, and physical distancing.

The government is closing down operations deemed non-critical. More and more state officials are urging people to stay at home. Companies across the globe have to increase their remote workforce or shut-down altogether. Modern-day technology enables employees to work from home and keep operations afloat. Many positions can make the transition to remote work. These include virtual assistants, customer service, sales, IT professionals, writers, designers, and more.

Many Positions Can Transition to Remote Work. For those that can’t, cross-train your staff and shuffle talent in order to leverage their experience with the company.

A recent article by the New York Times reported that over 158 million Americans have been ordered to stay home due to the Coronavirus. Britain has an even more stringent lockdown policy. They have a country-wide ban on meetings of 2 or more people. It’s not known what the numbers of people working from home are. At least not at the moment. The popular web conferencing SaaS company Zoom noted that it had more active users in the past couple of months than it had all last year.

In a May 5, 2020 article in Forbes magazine, Wayne Rush warns that “telling companies to simply have their employees work from home is easier said than done. Not every company has the resources, the training or even the bandwidth to support an en masse move to remote work. In addition, for many companies, a move to working at home requires a significant shift in their corporate culture, something that may be even harder to accomplish than any physical requirements.” The article goes on to suggest doing some incident management exercises. Well, the time for practicing these disaster responses has ended. The window of opportunity has closed. It is true that, as Jack Gold states in the Forbes article, “companies are really going to struggle.” But overcoming these struggles, whether they’re technical or not, is going to make our companies stronger and better prepared for the future.

PERKS WORKING FROM HOME

There are obvious perks to be working from home. For example, there’s no commute, you can be comfortable, and your pets get spoiled having you home all the time. There are also advantages, which may not be so obvious, for the companies. In this Owl Labs report, we see that in the US alone, 48% of workers were allowed to work at least once a week from home. A whopping 30% could work from home full-time. We see some interesting stats on job satisfaction and pay as well. We’ll get into employee availability, cost-savings, and the technology behind it all a bit later. For now, let’s do a deep dive into the question. Why is a work from home option so beneficial to employees? How does it present such an advantage to the health and prosperity of the company?

 

Those companies that had a remote work policy in place before the pandemic are in a much better position to make the transition.

A remote work environment liberates the totality of the company. No longer are the HR options confined to hiring candidates in one geographic region. You are able to pull job applicants from around the globe. This gives a major advantage in the size of the talent available. Not only the size but the quality of the applicants will go up. So there’s an increased talent pool. You can find the best talent available. You will also tap into a diverse workforce. There’s also an ancillary but real boost to the company’s image.

THE BENEFITS GO BEYOND AN ENHANCED SOPHISTICATED CORPORATE IMAGE

When a company advertises a work from home option, it demonstrates a couple of things. Both come across as sophisticated and attractive. It demonstrates flexibility and agility. It also bespeaks a culture that pushes the edge.

A Fast Company article reports that hiring workers from all over creates more diversity and other possibilities. More expansive regions mean less racial, age, and gender biases. For example, mothers will have an easier time re-joining the workforce after long stretches of staying home. Another major advantage to employers for hiring remote workers is salary. Remote workers don’t get paid less. Cities like New York, San Francisco, Boston, and Washington, D.C. are expensive areas to live in. Companies can hire talent away from their headquarters. Comparable employees can found in locations where the cost of living is much lower. This allows the employee more flexibility when it comes to salary. Companies have more leverage to negotiate.

 

Now is the time for companies to focus on revenue over growth. Remote work facilitates long-term cost savings. The benefits include more leverage to negotiate for talent all over the world.

 

Being able to offer telecommuting options to an employee is an actual company benefit. Telecommuting, when it is available, is listed as a benefit on a company’s website. It’s a perk added to a career opportunity ad. You can often find it alongside retirement options and vacation policies. It is also usually touted throughout the hiring process. There’s a reason for it. Telecommuting is a way to lure those that are familiar with working from home. Some professionals have always wanted to work from home but have never had the option. Those who have worked from home, either partially or full-time, often seek out similar jobs. and companies that embrace this type of culture in their next role. Job satisfaction can come from having a strong remote workforce. This satisfaction yields productivity.

INCREASED JOB SATISFACTION EQUALS INCREASED PRODUCTIVITY

 

The infrastructure fo remote working, including laptop computers for every employee expected to work from home must be in place.

 

Remote workers tend to be more satisfied because of the autonomy it brings. At home, there are fewer distractions (well, in most cases). They have more flexibility in their schedule. Allow employees to be autonomous. They’ll have an increased sense of ownership and freedom. In an office setting, there’s a need to conform to certain things like office attire, hours and a cubicle or desk. The Owl report shows that 71% of remote workers are happy in their current role. Only 55% of non-remote workers are satisfied. Job satisfaction yields productivity. In turn, job fulfillment results in less turnover in the workplace.

Having remote employees means much less overhead. You don’t need the office space. The cost-savings alone are reasons to get behind this movement. The cost of space in San Francisco can be around $80/sf. New York City hovers around $90/sf. The cost incurred for remote working space is of course non-existent. The cost of office furniture is another major factor. A high-end office chair can cost a company between $800 to $1,000. Companies have not provided stipends for home office use and expenses. As the current situation continues, that may change. A good case can be made for on-going telecommuting even after the coronavirus crisis comes to an end. In such a situation, some companies will offer reimbursement programs for home offices.

Some employees have high-speed internet connections at home. Some do not. Some are faster and more reliable than the office network. Embracing work from home, employees tend to use BYOD.

If an employee is operating in their own home, and on their own time, why not let them use their own equipment. BYOD adds more flexibility. Most people make use of their personal devices and computer set up in as much as possible. This is especially true if they have a more powerful laptop than the one issued by the company. Think of a company’s infrastructure. The telephones. The Network. The HAV. These become cost savings when large portions of the workforce do their job from home.

Old technology prohibited the work-from-home option for many businesses. Today, that’s no longer true. Companies can remove any obstacles allowing employees to work from home.

THERE ARE MANY TOOLS TO HELP WITH THE TRANSITION

Technology can no longer be an excuse not to work from home. There are a number of collaboration and communication tools that can handle any workflow.

Look at the hardware available today. The quality of wireless headsets (Plantronics and Jabra) have eliminated background noise. Having a Conference call at home is part of regular business life. There are desks that you can raise or lower as needed. These types of workstations provide better energy levels for those who sit many hours in a chair. Other items include multiple monitors for extended viewing. These are particularly useful for doing design work. There are laptops that fit any task requirements.

Web conferencing software (Zoom, Web-Ex or Skype)s for Business can work anywhere. Attendees have the option to use video or have audio-only meetings. Collaboration is key. Keep employees productive within groups. Keep them communicating. The use of tools such as Slack can keep information flowing.

Slack, a simple SaaS solution incorporates single chat or group-chats. It features system notifications and simple file sharing for your entire organization. The pricing is straight-forward. Telecommuters needing technical help can make use of TeamViewer or RemotePC.

Having your data backed up to the cloud is also important. Your computer is not on the company network. Syncing your work to the cloud is as simple as using Microsoft OneDrive or Google Drive. Time tracking tools can report on how long it takes to work on various tasks. They can tell how long you spend on different web pages.

The coronavirus has provoked an exodus from the corporate office to the home. The coronavirus physical distancing might be short-lived or longer-term. How business leaders manage their remote workers will determine the level of productivity. Communication from managers will have much to do with job satisfaction.

There are many SaaS-based apps available. These applications keep employees engaged and available. They also have the flexibility fo step away for a break. It’s a win-win for employees and their employers.

Job satisfaction and productivity are up because of remote work. The question is how will you institute a proper policy? The details will be different for each business. A recent article in Glassdoor proposes a basic approach. It advocates “adequate technology, disciplinary excellence, and clear communicative instructions.”

Employers now have more options to hire cream-of-the-crop talent. They can focus on skillset over the location of a candidate. Working-from-home gives business leaders more time to focus on productivity and bolstering revenue.

 

The post The Major Business Advantages for a Remote Workforce first appeared on IronOrbit.

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